The Future of Customer Service: Expert Tips from Blake Morgan
Negotiate Anything17 Syys 2024

The Future of Customer Service: Expert Tips from Blake Morgan

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Buy The Book: The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Today’s Customer: http://8cxlaws.com/ Join Kwame Christian as he hosts Blake Morgan, a renowned expert in customer experience and author of three transformative books on the subject. In this episode, Blake shares her insights on customer centricity and reveals how businesses can thrive by making their customers' lives easier and better. She delves into the significance of internal negotiation skills, particularly for leaders aiming to foster a customer-centric culture within their organizations. Blake also offers practical strategies for managing both current operational challenges and future growth plans while maintaining a positive, resilient mindset. What Will Be Covered: Understanding the importance of customer-centric strategies in business growth. How to effectively negotiate for resources and support within a company. Practical steps for leaders to balance immediate tasks with long-term goals. Connect with Blake Morgan Buy The Book: The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Today’s Customer: http://8cxlaws.com/ Follow Blake on LinkedIn: https://www.linkedin.com/in/blakemichellemorgan/ Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1 What's in it for you? Exclusive Advice: Gain insights from top negotiation experts. Community Support: Connect with a like-minded community focused on growth. Personal & Professional Growth: Unlock strategies to enhance every aspect of your life. You deserve to negotiate more of the best things in life, and now you can! Don't wait—be the first in line to experience this game-changing resource. 🎁 Special Launch Offer: Subscribe today and get 50% off for the first year. That's just $10 a month or $100 for the year! 🔗 Visit negotiateanything.com to join today and secure your spot. Ensure you don't miss out on any updates or exclusive offers. Elevate your negotiation game with Negotiate Anything Premium—your future of successful negotiations starts now! 🚀

Jaksot(1744)

The Unexpected Power of Admitting a Mistake - Reverse Interview  by Lauren Sabo

The Unexpected Power of Admitting a Mistake - Reverse Interview by Lauren Sabo

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They Said Vulnerability Was Weakness… But We Discovered Freedom Anyway

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How Subtle Biases Completely Change Your Choices

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Every day, you make choices that feel completely your own — but what if they aren’t? In this episode, bestselling author Richard Shotton (The Choice Factory, The Illusion of Choice) reveals how small,...

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Why Fear, Not Skill, Is Your Biggest Negotiation Problem - Kathryn Valentine

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Fear, not skill, is what’s costing you opportunities at the negotiation table. In this powerful conversation, negotiation experts Kwame Christian and Kathryn Valentine expose the hidden reason most p...

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How Leading with Respect Becomes the Ultimate Power Move

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Respect isn’t soft — it’s the sharpest power move in any negotiation. Buy The Book: Leading with Respect: Adventures of an Off-Price Fashion Pioneer: https://www.amazon.com/Leading-Respect-Boardroo...

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Gaslighting at Work: How to Spot Manipulation and Reclaim Your Power

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Gaslighting isn’t just a relationship issue—it happens at work too. In this powerful conversation, psychotherapist and author Farah Harris opens up about her own painful experience with a toxic hire w...

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The Neuroscience of Stress: Train Your Brain for Success - with Rebecca Heiss

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Everything you've been told about reducing stress is wrong—and it might be making things worse. In this episode, neuroscientist Rebecca Heiss reveals groundbreaking insights about why trying to el...

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