117: Dustin Rogers – Managing Sales Teams for Excellence

117: Dustin Rogers – Managing Sales Teams for Excellence

Guest: Dustin Rogers

Guest Bio:

Dustin Rogers' life mission is to inspire others to have a positive impact on the world around them. He is a coach leader and Regional Sales Manager at Carolina CAT where he leads a team of 10 inside and outside sales representatives who manage over 2000 accounts from individual retail customers to large corporate accounts.

Dustin and his wife Britni have four children. The couple is passionate about foster care, adoption, autism, supporting families who have experienced the loss of a child, and other family-focused endeavors. They own DB Rogers Inc. providing management, consulting and fundraising solutions to corporations, small businesses, and non-profits. He is also the host of Your Impact Story Podcast. Fun fact Dustin was the 2017 International Auctioneer Champion…and yes, he can talk fast.

Key Points:

  1. Introduction to Auctioneering: Dustin talks about the importance of rhythm in auctioneering, mentioning how it's more about clarity than speed.
  2. Background in Sales: Dustin grew up around entrepreneurs, particularly in real estate and auctions. He started buying and selling equipment before formalizing his sales career. This experience led him to a global career as an auctioneer and eventually transitioned to sales at Carolina CAT.
  3. Career Progression: During COVID, Dustin shifted from global sales to remote sales and later got recruited by Carolina CAT after a phone call asking if he knew anyone who could fill a sales leadership role. He ended up applying and transitioning into a sales manager role.
  4. Sales Philosophy: Dustin emphasizes the importance of asking for what you want, as he learned when he took on a sales role at Carolina CAT. If you don't ask, the answer is always no.
  5. Team Structure: His team consists of both inside and outside salespeople, with a mix of seasoned veterans and newer sales reps. The inside sales team handles prospecting and building customer relationships, while the outside team focuses on managing existing accounts.
  6. Customer-Centered Sales Approach: Dustin stresses the importance of listening to customers and adapting based on their feedback. He used customer feedback to improve processes and address issues, leading to significant growth in business.
  7. Target Account Success: By listening to a key customer's concerns and making strategic adjustments (including changing sales reps), Dustin and his team turned a $1.5M annual account into a $5M account for two consecutive years.
  8. Sales Team Dynamics: Dustin reflects on the challenges of managing a diverse sales team with different personalities. He adapts his approach to meet each team member's needs—whether it's the "high-energy" rep or the "methodical" one—and avoids micromanagement.
  9. Managing Different Personalities: Understanding and adapting to different working styles is crucial. Dustin's success comes from being flexible and offering tailored support for each rep, whether it's through motivation or focusing on specific skill sets.
  10. Learning Process: Dustin acknowledges that managing a team requires constant learning, both for the manager and the team, as each sales rep has unique strengths and weaknesses. Balancing these different personalities can be challenging but rewarding.

About Salesology®: Conversations with Sales Leaders

Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts.

Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs.

If you are a business owner or sales manager with an underperforming sales team, let's talk. Click here to schedule a time.

Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated!

To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and check out our website at http://www.gosalesology.

Jaksot(152)

032: John Tiene: What is Sales Leadership?

032: John Tiene: What is Sales Leadership?

Guest: John Tiene Guest Bio: A former insurance company executive and recognized leader in the property/casualty insurance industry, John is president of Argonne Associates LLC, a management consulting company and serves as Managing Director of Strategic Agency Partners, an agency network operating in New Jersey and eastern Pennsylvania. SAP is a fast-growing organization with more than a dozen agencies and over 20 retail offices. He is the former CEO and shareholder of ANE, Agency Network Exchange, LLC. Under John's leadership, ANE became the 11th largest agency network in the nation with more than $1B in combined agency premium. During his time at ANE, John served on a number of insurance company advisory boards and councils including Selective Insurance, AmTrust Financial and Nationwide. He was Director of Personal Lines Sales and Marketing for OneBeacon Insurance Group, Ltd. responsible for the company's personal lines sales and marketing activities in eight states. For more than a decade he was the chief lobbyist and spokesman for the Garden State's $12B property/casualty insurance industry. About Salesology®: Conversations with Sales Leaders Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an under-performing sales team, let's talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at http://www.gosalesology.com

30 Tammi 202344min

031: Wesleyne Whittaker-Greer: Transforming Sales

031: Wesleyne Whittaker-Greer: Transforming Sales

Guest: Wesleyne Guest Bio: As a sales and leadership expert with more than 13 years of experience, Wesleyne Whittaker-Greer understands the challenges involved in being at the pinnacle of your profession. Transformed Sales is a company that is dedicated to combining Wesleyne's love for sales with her passion for coaching. Throughout her career, she has demonstrated a strong ability to develop revenue through sales, marketing, and ongoing customer support. Many accolades have resulted from her efforts, including multiple "sales team of the year" awards and "sales excellence" awards. Her process empowers, coaches, and transforms underperforming sales managers into confident sales leaders. Wesleyne's unique approach to sales leadership involves both coaching to develop leadership skills and creating out-of-the-box strategies to ensure that everyone on the team becomes a sales superstar with a singular goal for her clients - generating more repeatable revenue. About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts. Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an under-performing sales team, let's talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at http://www.gosalesology.com

23 Tammi 202331min

030: Paul Reilly: Selling Through Tough Times

030: Paul Reilly: Selling Through Tough Times

Guest: Paul Reilly Guest Bio: With over fifteen years of B2B selling experience, Paul Reilly is a salesperson at heart. He cut his teeth in the commoditized propane industry—a notoriously price-sensitive and competitive market. He also sold tools and fasteners for the Hilti organization and was inducted into Hilti's $3M Sales Club in 2011. He attributes his success to his belief in the Value-Added message. A professional speaker and sales trainer, Paul is the author of Selling Through Tough Times (McGraw-Hill 2021) and the co-author of Value-Added Selling, fourth edition (McGraw-Hill, 2018). He hosts The Q and A Sales Podcast, where he answers the most pressing questions facing today's sales professionals. Reilly is a long-time faculty member at the University of Innovative Distribution (UID) and holds the CSP (Certified Speaking Professional) designation. Guest Links: https://www.toughtimer.com/book Books: Value-Added Selling, Fourth Edition: How to Sell More Profitably, Confidently, and Professionally by Competing on Value—Not Price: How to Sell More Profitably, ... by Competing on Value--Not Price Selling Through Tough Times: Grow Your Profits and Mental Resilience Through any Downturn About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts. Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an under-performing sales team, let's talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at http://www.gosalesology.com

16 Tammi 202332min

029: Fred Diamond: Excellence in Sales

029: Fred Diamond: Excellence in Sales

Guest: Fred Diamond Guest Bio: Fred Diamond is the host and producer of the award-winning Sales Game Changers Podcast and is the cofounder of the Institute for Excellence in Sales (IES). He is also an advocate for Lyme disease treatment and is a frequent article contributor to LymeDisease.org. His books, "Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know" and "Insights for Sales Game Changers: Lessons from the Most Important Sales Leaders on the Planet" are now available on Amazon. Guest Links: To get your copies of Fred's free books below, reach out to him at fdiamond@i4esbd.org Sales Game Changers Podcast Books: Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know Insights for Sales Game Changers: Lessons from the Most Important Sales Leaders on the Planet About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts. Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an under-performing sales team, let's talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at http://www.gosalesology.com

9 Tammi 202339min

028: Tom Poland: Marketing with Webinars

028: Tom Poland: Marketing with Webinars

Guest: Tom Poland Guest Bio: Tom Poland is a multiple best-selling author specializing in the generation of high-quality leads for professionals in 151 cities around the world. He's started and sold numerous businesses over the last 39 years and has led teams of over 100 people generating more than 20 million in revenue. Tom lives and works from his home on the Sunshine Coast of Australia, complete with his much-loved wife, dog, tennis court, swimming pool, and a private rain forest. Guest Links: www.leadgendemo.com Books: Inbound Marketing Book Marketing with Webinars Leadsology®: Marketing the Invisible LEADSOLOGY®: THE SCIENCE OF BEING IN DEMAND Marketing With Webinars Your Extraordinary Life: A Step-by-Step Guide to Setting and Achieving Goals About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts. Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an under-performing sales team, let's talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at http://www.gosalesology.com

2 Tammi 202336min

027: Ivana Taylor: How to Use Your Marketing Superpower to Sell More Stuff

027: Ivana Taylor: How to Use Your Marketing Superpower to Sell More Stuff

Guest: Ivana Taylor Guest Bio: Ivana Taylor is the publisher of DIYMarketers.com and the host of the popular #BizapaloozaChat on Twitter. She's best known for helping small business owners do their own marketing on $17 a day. Guest Links: Sending new links What's your marketing superpower quiz - https://diymarketers.com/ The DIYMarketers Masterclass - https://ivanastaylor.krtra.com/t/jhYxPFi1B2dT Books: Getting and Keeping Your Ideal Customers (DIYMarketers Guide) How to Self Publish a Book (DIYMarketers Guide) The Complete Guide to Website Design (DIYMarketers Guide) Branding for Small Business (DIYMarketers Guide) Excel for Marketing Managers (Excel for Professionals series) About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts. Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an under-performing sales team, let's talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at http://www.gosalesology.com

26 Joulu 202234min

026: Andy Paul: Selling Without Selling Out

026: Andy Paul: Selling Without Selling Out

Guest: Andy Paul Guest Bio: He is the host of the top-rated sales podcast, Sales Enablement with Andy Paul. With more than 1100 episodes to-date and millions of downloads, Andy's podcast is the go-to resource for sales leaders and top sales producers. He is the author of the Amazon best-selling book Sell Without Selling Without: A Guide to Success on Your Own Terms. Andy is also the author of two other Amazon best-selling books: Amp Up Your Sales: Powerful Strategies That Move Customers To Make Fast, Favorable Decisions; and, Zero-Time Selling: 10 Essential Steps to Accelerate Every Company's Sales He is the founder of Zero-Time Selling; a sales advisory firm. Prior to starting his own company in 2000, Andy had a successful sales career in tech start-ups during which he sold over $600 million dollars of complex systems and services to some of the world's largest enterprises. Guest Links: Here's the link for the free chapter: https://www.andypaul.com/free-chapter/ Here's the link for the assessment: https://www.andypaul.com/selling-in-assessment/ Books: NEW-Sell Without Selling Out Paperback Amp Up Your Sales: Powerful Strategies That Move Customers to Make Fast, Favorable Decisions Zero-Time Selling: 10 Essential Steps To Accelerate Every Company's Sales Sell without Selling Out: A Guide to Success on Your Own Terms About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts. Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an under-performing sales team, let's talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at http://www.gosalesology.com

19 Joulu 202240min

025: Sam Silverstein: Accountability: It's Not What You Think

025: Sam Silverstein: Accountability: It's Not What You Think

Guest: Sam Silverstein Guest Bio: Accountability & Leadership Keynote Speaker Sam Silverstein's mission is to empower people to live accountable lives, transform the way they do business, and to thrive at extraordinary levels. He works with organizations worldwide to help build powerful workplace culture and long-term sustainability. Sam is the founder of The Accountability Institute™ an organization that certifies advisors to work with leaders and organizations to build greater accountability and develop stronger leaders. He has been inducted into the Speakers Hall of Fame and is the author of eleven books including I Am Accountable, Non-Negotiable, and No More Excuses. He can be reached at www.samsilverstein.com and www.theaccountabilityinstitute.com Guest Links: Free book: The Theory of Accountability https://go.theaccountabilityinstitute.com/book www.samsilverstein.com www.theaccountabilityinstitute.com Books: The Theory of Accountability: Building a Truly Accountable, High-Performance, High-Growth Life for Yourself and Your Organization Non-Negotiable: The Story of Happy State Bank & The Power of Accountability (No More Excuses Series) The Accountability Advantage: Design a+B52:B56+B52:B55 Sustainable, High-Performance Culture to Build Stronger Businesses, Communities, and People The Accountability Circle: Discovering Your True Purpose, Potential, and Impact...with Accountability Partnerships PIVOT!: Three Big Questions that...Reframe Your Perspective, Maximize Your Potential, and Improve Your Life About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts. Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an under-performing sales team, let's talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at http://www.gosalesology.com

12 Joulu 202234min

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