Episode 20: Cruce Saunders, [A] - Enterprise Content Publishing

Episode 20: Cruce Saunders, [A] - Enterprise Content Publishing

Cruce Saunders joins Kristina this week to talk about multi-channel content publishing at the enterprise level. He describes how enterprises are starting (or hopefully starting) to take a more holistic approach to their content and customer experiences, moving away from the “content center of excellence” approach present in so many large organizations. He also shares some thoughts on content marketing in general—what’s working and what isn’t.

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Episode 29: Bram Wessel, Factor - User-Centered Enterprise IA

Episode 29: Bram Wessel, Factor - User-Centered Enterprise IA

Bram Wessel is a co-founder of Factor, a Seattle-based consultancy that brings user-centered design principles and practice to enterprise-scale information problems. In this episode, he breaks down th...

29 Loka 201936min

Episode 28: Abby Covert, Etsy - How to Make Sense of Any Mess

Episode 28: Abby Covert, Etsy - How to Make Sense of Any Mess

Abby Covert, better known as Abby the IA, returns to the show for a repeat appearance to talk about information architecture, her influential book, How to Make Sense of Any Mess, and life in the desig...

17 Loka 201929min

Episode 27: Ryan Skinner, Forrester - How to Treat Content as a Business Asset

Episode 27: Ryan Skinner, Forrester - How to Treat Content as a Business Asset

Ryan Skinner is the principal marketing analyst at Forrester, where he advises enterprise clients on content marketing activities through a strategic lens. In this episode, he and Kristina talk about ...

24 Syys 201932min

Episode 26: Christine Polewarczyk, SiriusDecisions - Enterprise Content Strategy and Operations

Episode 26: Christine Polewarczyk, SiriusDecisions - Enterprise Content Strategy and Operations

Christine is the Service Director of Content Strategy and Operations at SiriusDecisions. In this week’s podcast, she describes the Content Transformation Roadmap she uses to identify the strategy, peo...

3 Syys 201936min

Episode 25: Rebekah Baggs and Chris Corak, Onward - Integrating Content Strategy and SEO

Episode 25: Rebekah Baggs and Chris Corak, Onward - Integrating Content Strategy and SEO

This week, Kristina discovers that user-centered SEO isn’t just some magic you sprinkle on finished web copy right before hitting publish. After clashing on projects and stepping on each others’ toes,...

14 Elo 201930min

Episode 24: Dana DiTomaso, Kick Point - Marketing and Measuring Content

Episode 24: Dana DiTomaso, Kick Point - Marketing and Measuring Content

Dana DiTomaso joins Kristina this week to stray only slightly from the topic of content strategy—this time diving into the world of marketing and measuring content performance. As president and partne...

1 Elo 201930min

Episode 23: Mike Petroff and Aaron Baker, Harvard University - Democratizing Data at Harvard

Episode 23: Mike Petroff and Aaron Baker, Harvard University - Democratizing Data at Harvard

Mike Petroff and Aaron Baker have teamed up to create a custom editorial analytics dashboard called “Scoop,” which they use to serve the content teams at Harvard University and the online version of T...

16 Heinä 201935min

Episode 22: Tina O’Shea, QuickBooks - How Content Teams Work at QuickBooks

Episode 22: Tina O’Shea, QuickBooks - How Content Teams Work at QuickBooks

This week, Tina O’Shea (Director, Content Design & Strategy at QuickBooks) talks in depth about how content design went from being “just writing the words” to a key part of the QuickBooks product desi...

18 Kesä 201934min

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