487: Innovation through customer collaboration (with Ben M. Bensaou)
Case Interview Preparation & Management Consulting | Strategy | Critical Thinking6 Juli 2022

487: Innovation through customer collaboration (with Ben M. Bensaou)

Welcome to an episode with a well-recognized professor, Ben M. Bensaou. Get Ben's book here: https://amzn.to/3xpI9Zb

Many people think that you need a genius leader or need to become a start-up to innovate. But we all have the potential to innovate.

In this episode, Ben speaks about everyone's role in innovation and how it can be performed like a habit in our everyday lives. He also discussed the need to develop a deeper understanding of customers and create a culture of collaborating with customers to offer the ideal combination of performance, attributes, price, and other characteristics that customers need and want, or produce a product and service with a powerful market appeal.

Ben M. Bensaou is a Professor of Technology Management and Professor of Asian Business and Comparative Management at INSEAD, Fontainebleau, France. He served as Dean of Executive Education in 2018–2020. He was a Visiting Associate Professor at Harvard Business School in 1998-1999, a Senior Fellow at the Wharton School of Management in 2007-2008, and a Visiting Scholar at the Haas School of Business at the University of California Berkeley in 2013-2015.

He received his PhD in Management from MIT Sloan School of Management, Cambridge, US, and his MA in Management Science from Hitotsubashi University, Tokyo, Japan; his Diplôme d'Ingénieur (MSc) in Civil Engineering and DEA in Mechanical Engineering from respectively the Ecole Nationale des TPE, Lyon and the Institut National Polytechnique de Grenoble, two Grandes Ecoles in France.

His research and teaching activities focus on: (1) how to create innovating capabilities and competencies as a way to build an innovating organization and culture; (2) Blue Ocean Strategy and value innovation implementation, and roll out processes across the whole organization; (3) how to build social capital within firms; (4) new forms of organizations, in particular networked corporations, strategic alliances, joint ventures, and value-adding partnerships; and (5) the impact of information technology on innovation. Professor Bensaou addresses these issues from an international comparative perspective, with a special focus on Japanese organizations. Professor Bensaou's research on buyer-supplier relations in the US and Japanese auto industries won him the Best Doctoral Dissertation Award in the field of information systems and a finalist nomination for the Free Press Award for outstanding dissertation research in the field of business policy and strategy. His case studies on innovation won the 2006, 2008 and 2009 ECCH Best Case Awards (with Kim & Mauborgne). His publications include papers in Academy of Management Journal, Management Science, Information Systems Research, Organization Science, Strategic Management Journal, Journal of International Business Studies, Harvard Business Review, Sloan Management Review, book chapters and conference proceedings. He has been a member of the Editorial Board of Information Systems Research, MIS Quarterly and MISQ Executive. He has been listed in the Who's Who in the World since 1998.

He has been consulting for Asian, European and US corporations since 1993. At INSEAD, Professor Bensaou developed two new MBA courses: 'Managing Networked Organisations' and 'Understanding Japanese Business.' He also teaches courses on Competitive Strategy, Innovation, Blue Ocean Strategy and Value Innovation, Information Technology and Comparative Management (in English and French). He was a Visiting Professor at Aoyama Gakuin University, Tokyo, where he taught his 'Information Technology and Corporate Transformation' course. He has also been teaching (in Japanese) in Executive Education programs at Keio Business School, Tokyo, Japan.

Get Ben's book here:

Built to Innovate: Essential Practices to Wire Innovation into Your Company's DNA. Ben M. Bensaou: https://amzn.to/3xpI9Zb

Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

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384: Career strategies don't build themselves (Monday Morning 8 a.m. #7)

384: Career strategies don't build themselves (Monday Morning 8 a.m. #7)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

7 Dec 202027min

383: Consulting case interviews. McKinsey, BCG, Bain (MBB) office selection. Australia as a first choice

383: Consulting case interviews. McKinsey, BCG, Bain (MBB) office selection. Australia as a first choice

Consulting case interviews, office selection: McKinsey, BCG, Bain This episode is a short piece from a full session available to FC Insiders on StrategyTraining website and apps. NEW PILOT INITIATIVE - One-on-one advice session with Michael: As many of you know, we have a long waiting list for private coaching with Michael, over 3 years, and a very stringent selection process, very few people are selected. However, we launched a pilot initiative within which a few spots are available now. You are welcome to apply for a one-on-one advice session with Michael. Can be regarding any aspect of your career: helping you develop your career plan, getting Michael's input on specific career challenge you are facing, getting advice on growing/starting your own business, preparing for case interviews, lessons from Lisa's journey to her greencard, etc. To make sure it is a win-win, the advice session is recorded and made available to the FIRMSconsulting community and/or becomes part of FC training content. Additionally, a fee is charged to make this more of a win-win for both parties. This also ensures the seriousness of candidates. This is a very rare opportunity to do a one-on-one session with Michael. If your application is approved you can request additional sessions after your first session, subject to availability. Contact support@firmsconsulting.com for more details and to apply. If you would like to get access to sample episodes from StrategyTraining website, go to www.firmsconsulting.com/promo #MBB #McKinsey #caseinterviews

6 Dec 202010min

382: Strategy Is in the Details (Monday Morning 8 a.m. #6)

382: Strategy Is in the Details (Monday Morning 8 a.m. #6)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

30 Nov 202024min

381: 3 reasons why you need a framework when solving a case during a consulting case interview

381: 3 reasons why you need a framework when solving a case during a consulting case interview

TCO V Ritika Mohan, Ph.D, joins McKinsey Chicago. An excerpt from one of the episodes we released for our members. Ritika Mohan is a University of Illinois, Urbana-Champaign M.S. & Ph.D., and University of Arizona, Tucson BS graduate who we trained to join MBB Midwestern USA. In The Consulting Offer watch former McKinsey et al senior partners mentor real candidates into the most elite consulting firms. Across 5 seasons, the program has never failed to place a participant. WHAT IS IT: The Consulting Offer is a groundbreaking case interview training program using REAL participants. All training is done by ex-McKinsey, BCG et al partners using the techniques we developed in our 1-on-1 coaching programs where we have an 80% placement rate. Subscribers can watch video recordings of the candidates being trained for McKinsey, BCG and Bain case interviews. The show is now in its 6th season with all seasons available for streaming. There is NO other program in the world with real candidates being trained in real time with the results made public. Everything on StrategyTV.com along with our most advanced strategy programs can be found on StrategyTraining.com. Members can watch all episodes here: https://www.strategytraining.com/tco-v-ritika-mohan-ph-d-joins-mckinsey-chicago Become a member: https://www.firmsconsulting.com/product/premium/ Access FREE training: http://www.firmsconsulting.com/promo

29 Nov 20204min

380: Focus only on valuation is shortsighted (Monday Morning 8am #5)

380: Focus only on valuation is shortsighted (Monday Morning 8am #5)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

23 Nov 202026min

379: McKinsey interview feedback. McKinsey USA offer. TCO V Ritika

379: McKinsey interview feedback. McKinsey USA offer. TCO V Ritika

TCO V Ritika Mohan, Ph.D, joins McKinsey Chicago. An excerpt from one of 25 episodes (episode 24) we released for our members. Ritika Mohan is a University of Illinois, Urbana-Champaign M.S. & Ph.D., and University of Arizona, Tucson BS graduate who we trained to join MBB Midwestern USA. In The Consulting Offer watch former McKinsey et al senior partners mentor real candidates into the most elite consulting firms. Across 5 seasons, the program has never failed to place a participant. WHAT IS IT: The Consulting Offer is a groundbreaking case interview training program using REAL participants. All training is done by ex-McKinsey, BCG et al partners using the techniques we developed in our 1-on-1 coaching programs where we have an 80% placement rate. Subscribers can watch video recordings of the candidates being trained for McKinsey, BCG and Bain case interviews. The show is now in its 6th season with all seasons available for streaming. There is NO other program in the world with real candidates being trained in real time with the results made public. Everything on StrategyTV.com along with our most advanced strategy programs can be found on StrategyTraining.com. Members can watch all episodes here: https://www.strategytraining.com/tco-v-ritika-mohan-ph-d-joins-mckinsey-chicago Become a member: https://www.firmsconsulting.com/product/premium/ Access FREE training: http://www.firmsconsulting.com/promo

20 Nov 202012min

378: How to be a leader (Monday Morning 8 a.m. #4)

378: How to be a leader (Monday Morning 8 a.m. #4)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To listen to the audio version of this newsletter, search for "Strategy Skills" in any podcast app. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

16 Nov 202026min

377: How to build a pandemic strategy (Monday Morning 8 a.m. #3)

377: How to build a pandemic strategy (Monday Morning 8 a.m. #3)

Hello, everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this week's newsletter, we're going to focus on one overarching theme—risk—and you'll see that theme running through all of the big stories this week. So let's see how this new Monday Morning 8 a.m. format goes. Every week we will look at 3-4 themes, or one theme and 3-4 subthemes. What are the big stories and what are the big implications. Let us know if you like or dislike the style. If you're enjoying the Monday Morning 8 a.m., I'd love it if you shared it with a friend or two. You can send them here to sign up. We try to make it one of the best emails/podcasts you get each week, and we hope you're enjoying it. Get written version of Monday Morning 8 a.m. with links to articles we mention: www.firmsconsulting.com/promo

9 Nov 202021min

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