242. Tech Tools: The Power of Showing, Not Telling

The power of creating the reputation you want to have.Whether you know it or not, you have a brand. What that brand is, says Lorraine Lee, doesn’t happen by accident. “You can either form and create it, or you can let people define it for you.”A teacher, content creator, speaker, and author of Unforgettable Presence: Get Seen, Gain Influence and Catapult Your Career, Lee helps people improve their communication presence and define their personal and professional brands. “Your brand is essentially your reputation,” she says. And while she acknowledges that “it can feel intimidating” to actively steer how we’re perceived, her EPIC framework helps navigate this challenge by examining our Experiences, Personality, Identity, and Community.In this episode of Think Fast, Talk Smart, Lee and host Matt Abrahams explore strategies for showing up memorably in both virtual and in-person settings. From crafting "unique and powerful introductions" to honing your online presence, Lee’s practical advice shows how to communicate your brand in today's digital workplace.Episode Reference Links:Lorraine K. LeeLorraine’s Book:  Unforgettable Presence Ep.6 Quick Thinks: Communicating and Leading VirtuallyEp.7 Quick Thinks: Use This Framework to Speak up in Virtual Meetings  Ep.31 Quick Thinks: How to Shine Online and Excel at Virtual Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:18) - Tips for Virtual Presence (03:51) - Public Speaking Insights (06:36) - The Importance of Mentors & Sponsors (07:51) - Personal Branding on Social Media (10:26) - EPIC Career Brand Framework (12:51) - Unique & Powerful Introductions (15:06) - Conversational Threading (16:15) - Avoiding Resting Business Face (20:05) - The Final Three Question (24:06) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.

13 Maj 25min

Alex Rodriguez shares why in sports and business, striking out is just a part of the game.From the baseball field to the boardroom, great communication is critical for success. But as Alex Rodriguez knows, we don’t always hit it out of the park. For this sports superstar turned entrepreneur, striking out is never the end of the story.“I'm fifth all-time in the history of strikeouts,” says Rodriguez. “That means there's only four people in the history of mankind that have failed more than me.” For the 14-time Major League Baseball All-Star and World Series champion, failures aren’t endings, but opportunities to learn and grow. "The key is how you get back up with the same energy and enthusiasm," explains Rodriguez, who is now chairman and CEO of A-Rod Corp, leading a team of experts in building high-growth businesses.In this episode of Think Fast, Talk Smart, co-hosted by Matt Abrahams and Stanford GSB colleague Jeffrey Pfeffer, Rodriguez shares lessons on resilience, authenticity, and effective communication. From maintaining a "slow heartbeat" in high-pressure moments to his approach of "intentional listening," he offers insights on leadership, giving feedback, and viewing communication as "an unselfish act." Whether you're stepping up to the plate or stepping up to present, these strategies can help you turn strikeouts into home runs.Episode Reference Links:Alex RodriguezJeffrey Pfeffer  Ep.166 Why Relying on Talent Alone Will Fail YouEp.153 Listen Up, Leaders: A Record-Setting Coach’s Guide to Communication  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:58) - Teaching at Stanford: Strategic Pivoting (04:33) - Preparing for Life After Baseball (06:56) - Performing Under Pressure (08:21) - Finding Balance Post-Pandemic (09:19) - Building a Media Presence (11:10) - Creating Great Teams (12:20) - The Role of Ego and Intentional Listening (14:31) - Giving and Receiving Feedback (17:11) - Setbacks, Resilience, and Redemption (20:14) - Developing Authenticity (21:44) - The Final Three Questions (27:34) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.

6 Maj 28min

This live Q&A with host Matt Abrahams celebrates 200 episodes of Think Fast, Talk Smart.In an age of endless content and information, how do we ensure our communication cuts through the noise? Across 200 episodes of Think Fast, Talk Smart, host Matt Abrahams has discovered four essential ingredients that help messages rise above the chatter: concision, relevance, accessibility, and precision.“Attention is our most precious commodity in the world today, and we need to make sure that we engage our audience so we get their attention,” says Abrahams in this special 200th episode. How do we capture and keep that attention? As he’s explored with guests throughout the show, effective and engaging communication — from all kinds of people and in all kinds of places — is concise, relevant, accessible, and precise.In this special 200th episode of Think Fast, Talk Smart, host Matt Abrahams shares insights gleaned from hundreds of conversations with communication experts, followed by a live Q&A with listeners from around the world. From crafting compelling elevator pitches to managing speaking anxiety, this celebration episode offers practical advice for focused communication that is sure to be the focus of your audience’s attention.Episode Reference Links:Jenny Luna Ep.78 Three Guiding Principles for Successful Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (04:56) - Concision in Effective Messaging (08:08) - Make Your Message Relevant (14:00) - Ensuring Accessibility (18:12) - The Importance of Precision (26:09) - Craft an Impactful Elevator Pitch (29:57) - Build a Stronger Vocabulary (31:53) - Communicating Numbers and Data (34:22) - Responding When Caught Off Guard (36:21) - Confidence for Speaking and Presenting (39:19) - Steering Conversations Back on Track (41:52) - Dream Podcast Guest (42:53) - What’s Coming Next (44:33) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.

29 Apr 45min

This three-part miniseries is all about keeping your cool when speaking on the spot.Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby’s auctioneer.Part 1: Preparation and MindsetDiscover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success.Part 2: Mastering the MomentLearn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience.Part 3: When Things Go WrongFind out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold.In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet.Episode Reference Links:Chris Voss - Former FBI Negotiator, Keynote SpeakerChris Voss's Book: Empathy and Understanding In Business  Annabelle Williams - Paralympic Champion, Sports BroadcasterGiampaolo Bianchi - United Nations InterpreterBrad Rogers - NFL Referee, ProfessorPhyllis Kao - Sotheby's AuctioneerPeter D Sagal - Game Show Host, AuthorConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (03:13) - Focus on What’s Next, Not What Went Wrong (04:43) - Failure with Confidence (06:48) - Flexibility Over a Fixed Plan (08:31) - Staying Cool in Public Slip-Ups (10:39) - Using Laughter to Reset (13:08) - Gracefully Correcting Yourself (14:45) - Staying Calm Under Pressure (19:43) - Listener Exercises on Reflecting to Improve (21:59) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.

22 Apr 23min

This three-part miniseries is all about keeping your cool when speaking on the spot.Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby’s auctioneer.Part 1: Preparation and MindsetDiscover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success.Part 2: Mastering the MomentLearn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience.Part 3: When Things Go WrongFind out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold.In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet.Episode Reference Links:Chris Voss - Former FBI Negotiator, Keynote SpeakerChris Voss's Book: Empathy and Understanding In Business  Annabelle Williams - Paralympic Champion, Sports BroadcasterGiampaolo Bianchi - United Nations InterpreterBrad Rogers - NFL Referee, ProfessorPhyllis Kao - Sotheby's AuctioneerPeter D Sagal - Game Show Host, AuthorConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:56) - Letting Go of the Script (05:41) - Visual Listening (07:00) - Nonverbal Communication (09:49) - Tools of Connection (13:10) - Pacing for Pressure (14:10) - The Power of Pausing (16:44) - How to Make a Great Introduction (18:34) - Being Gracious in Conversation (20:58) - Listener Exercises on Active Listening (25:50) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.

17 Apr 27min

This three-part miniseries is all about keeping your cool when speaking on the spot.Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby’s auctioneer.Part 1: Preparation and MindsetDiscover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success.Part 2: Mastering the MomentLearn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience.Part 3: When Things Go WrongFind out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold.In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet.Episode Reference Links:Chris Voss - Former FBI Negotiator, Keynote SpeakerChris Voss's Book: Empathy and Understanding In Business  Annabelle Williams - Paralympic Champion, Sports BroadcasterGiampaolo Bianchi - United Nations InterpreterBrad Rogers - NFL Referee, ProfessorPhyllis Kao - Sotheby's AuctioneerPeter D Sagal - Game Show Host, AuthorConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (04:16) - Pressure and Preparation (06:07) - Cognitive Load and Focus (08:51) - Speaking with Clarity (10:29) - Building Instinct Through Practice (12:33) - Overthinking vs. Acting Fast (14:13) - Staying Present Under Pressure (14:53) - Make It About the Audience (15:54) - Handling Public Scrutiny (17:58) - Physical Rituals to Manage Nerves (19:31) - Grounding Techniques Before Speaking (24:03) - Listener Exercises for Better Speaking (27:20) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.

15 Apr 27min

Communication isn’t about perfect word choice, it’s about connecting with others.For native speakers and language learners alike, communicating comes with all kinds of challenges. But no matter how much we stumble over our words, Lindsay McMahon says communication isn’t about perfection — it’s about connection.The CEO and founder of All Ears English and host of the All Ears English podcast, McMahon is on a mission to help non-native English speakers around the world hone their ability to communicate and connect. Whether you’re forming your first sentences in a new language or giving a presentation in the language you’ve spoken your whole life, “It's about human connection,” she says. “What really matters is are we connecting to our audience… the human being[s] in front of us?”In this episode of Think Fast, Talk Smart, McMahon joins host Matt Abrahams to explore strategies for improving our communication — not by finding the right words, but by finding the right mindset. From active listening and cultural awareness to quieting nerves and building confidence, McMahon's practical approaches help communicators connect more authentically in any language or context.Episode Reference Links:Lindsay McMahon All Ears English Ep.8 Don't Get Lost in Translation: How Non-Native Speakers Can Communicate With Confidence Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:17) - Common Challenges for English Learners (03:14) - Overcoming the Confidence Catch-22 (05:05) - Communication Lessons from CEOs (05:53) - The Art of Listening (07:40) - Idioms and Hidden Meanings (08:58) - Context Shapes Communication (10:45) - Cultural Analogies and Miscommunication (11:51) - Entering a New Role or Culture (14:10) - Immersive Language Learning (19:23) - The Final Three Questions (23:42) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.

8 Apr 24min

Stanford experts answer live questions on leadership, authenticity, and communication.What happens when four top Stanford thinkers take live questions from a room full of leaders? In Part 2 of this special Think Fast, Talk Smart series from the Stanford LEAD Me2We Conference, Matt Abrahams and his panel of expert GSB faculty—Allison Kluger, Naomi Bagdonas, Christian Wheeler, and Nir Halevy—answer questions from a live audience. They cover real-world challenges around leadership, authenticity, psychological safety, and managing your reputation in complex environments. With honest reflections and actionable advice, their answers offer a candid look at what it takes to lead with intention while staying true to yourself.Episode Reference Links:Allison Kluger Book Allison Contributed to:  Brand Up Naomi Bagdonas Nir Halevy Christian Wheeler Ep.2 Communicating Our Multiple Selves: How to Effectively Manage Your Reputation Ep.13 Make ’Em Laugh: How to Use Humor as a Secret Weapon in Your Communication Ep.30 Dissolve Disagreements: How Communication Impacts Conflict Ep.18 Managing in the Moment: How to Get Comfortable with Being Uncomfortable Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:21) - Bridging Political Divides (05:34) - Navigating Confidence and Context (07:39) - Rethinking Leadership and Reputation (14:21) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.

3 Apr 15min