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Insurance has some problems. It’s too complex, too expensive, and it doesn’t cover everyone. Our guest today, Rob Galbraith, the most interesting man in insurance and author of the book The End of Insurance as We Know It, says that tech can help though, but it must be relevant to the consumer’s needs. To support this hypothesis, he has coined the acronym S.C.A.L.E.D. to focus on the technologies he believes are transforming the insurance industry. He tells us what it means and explains each part in detail.Additionally, usual host Paul Maher takes on a guest role this week as a former CTO at Milliman and talks about what some of Microsoft’s big investments in insurance are and how Microsoft AI technologies are impacting insurers and financial services as a whole.Episode Links:Episode TranscriptThe End Of Insurance As We Know It (Rob’s book)Azure for Financial ServicesAzure for InsuranceGuest:Rob Galbraith is the most interesting man in insurance. He is a keynote speaker, media contributor, and bestselling author of The End of Insurance as We Know It. He is the Insuretech Business Series man of the year for 2020.Follow him on LinkedIn and Twitter.Special Guest:Paul Maher is General Manager of the Industry Experiences Team at Microsoft. He was formerly CTO at Milliman.Follow him on LinkedIn and Twitter.Host:David Starr is a Principal Azure Solutions Architect in the Marketplace Onboarding, Enablement, and Growth team at Microsoft. Follow him on LinkedIn and Twitter.