How David Novak Prioritizes Frontline Employee Recognition

In today’s episode, we are revisiting a conversation that I had with David Novak, the former CEO of Yum Brands. David and I talked about a variety of topics related to leadership, culture, and the future of work.

One key theme that emerged was the importance of recognition in creating a positive workplace culture. David shared how he implemented a recognition program at Yum! Brands that encouraged employees to recognize and celebrate their colleagues' achievements. This program not only boosted morale and engagement but also contributed to the company's bottom line.

We also talked about the future of work and how technology is changing the way we work. David highlighted the importance of embracing new technologies and using them to drive innovation and growth.

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