Episode 187: Undercover Boss, Uber-Driving CEOs, and the "Empathetic Executive" Schtick

Episode 187: Undercover Boss, Uber-Driving CEOs, and the "Empathetic Executive" Schtick

"New Starbucks CEO plans to pull barista shifts in stores every month," CNN announces. "Uber's CEO moonlighted as a driver and it changed the way he operates the company," Fortune insists. "Your DoorDash driver? He's the company's co-founder," the Associated Press smirks.

Month after month or week after week, we seem to hear the same stories about bold corporate executives who've decided to roll up their sleeves—metaphorically or otherwise—and join their lowest-level employees as a delivery driver, barista, or retail worker. Their stated goal: to "stay connected" to and "better understand" the company, its customers, and its workers.

While these attempts to foster and express empathy may appear noble on the surface, they're anything but. In reality, the CEO-as-worker stunt is an entirely self-serving project, creating a pretext for worker surveillance and a distraction from labor abuses like poverty wages and union-busting, all the while seeking to convince the public that corporate executives are honest, hardworking folks, Just Like You.

Today, we will be dissecting the past and present of Undercover Boss-style corporate maneuvers, looking at the ways in which the C-suiter-in-the-trenches routine advances the squishy concept of "empathy" in order to obscure and undermine the material needs and demands of labor.

Our guest is Ligia Guallpa, Executive Director of the Worker's Justice Project, a community-based, workers' rights organization in New York City.

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News Brief: How Decades of Media Distortions and Lies about "Iran's Nuclear Program" Lead to War

News Brief: How Decades of Media Distortions and Lies about "Iran's Nuclear Program" Lead to War

In this News Brief, we discuss a recent poll showing 70% of Americans are fundamentally wrong about the nature of Iran's "nuclear program"—including 1 in 4 who think Iran currently possesses a nuclear...

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"Shadow Fleets," Sanctions & Western Media's International Law-ification of Arbitrary US Dictates

"Shadow Fleets," Sanctions & Western Media's International Law-ification of Arbitrary US Dictates

In this episode, we explore how arbitrary—often unilateral—sanctions against Enemy States are given the halo of international legal legitimacy with a combination of lies, slippery language and brainle...

11 Maalis 1h 22min

News Brief: As Trump Crushes Academia, the NYT and Atlantic Still Fight 'Woke' Wars from 5 Years Ago

News Brief: As Trump Crushes Academia, the NYT and Atlantic Still Fight 'Woke' Wars from 5 Years Ago

In this News Brief, we are joined by Chenjerai Kumanyika and Todd Wolfson of the American Association of University Professors to discuss Trump's gutting of higher education, its expansion on previous...

18 Helmi 45min

Ep 234: TikTok, Gen Z's Move to Social Media and Elite Panic Over Unsanctioned News

Ep 234: TikTok, Gen Z's Move to Social Media and Elite Panic Over Unsanctioned News

In this episode, we examine our political class' TikTok neurosis, how Gaza fueled its sell to US and Israeli military contractors, and the long history of elite panics around unsanctioned information ...

4 Helmi 1h 13min

News Brief: ICE, Senate Dems' Counterinsurgency PR, and the Limits of Body Cam Liberalism

News Brief: ICE, Senate Dems' Counterinsurgency PR, and the Limits of Body Cam Liberalism

In this News Brief, we detail the fundamental problems with Senate Democrats' cosmetic reforms, the strategy of letting outrage blow over and the conspicuous absence of any proposal that touches ICE's...

30 Tammi 39min

Ep 233: How US Media Naturalizes Capital Strikes and Helps the Rich Undermine Democracy

Ep 233: How US Media Naturalizes Capital Strikes and Helps the Rich Undermine Democracy

In this episode, we examine how billionaires and corporations threatening capital strikes and capital flight to discipline populist politicians and movements is treated as normal, obvious, and healthy...

28 Tammi 1h 24min

News Brief: As Dem Leadership Waffles—Labor, Organizers, Immigrants Fight Back in Minneapolis

News Brief: As Dem Leadership Waffles—Labor, Organizers, Immigrants Fight Back in Minneapolis

In this News Brief, we break down Dem leadership's fatuous "body cam" and "training" response to ICE brutality, and how organizers in the Twin Cities are not settling for cosmetic reform. With guest J...

22 Tammi 43min

News Brief: For Media Reporting on Iran, Trump Suddenly Morphs into Pro-Democracy Humanitarian

News Brief: For Media Reporting on Iran, Trump Suddenly Morphs into Pro-Democracy Humanitarian

In this News Brief, we discuss mainstream media coverage of ongoing protests across Iran and how nearly every major Western outlet has been uncritically framing any potential regime change plans by th...

17 Tammi 25min

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