Digital Contact Center with Neha Bajwa

Digital Contact Center with Neha Bajwa

FULL SHOW NOTES https://podcast.nz365guy.com/340 A brief introduction about Neha Bajwa’s life and what she is passionate about Neha talks about her journey into Microsoft A conversation full of insights about collaborative apps; how it works and how important it is Neha answers how Dynamics 365 and Microsoft teams come together A discussion full of information about Customer Experience for sales, the marketing and also about the service In achieving the succes...

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From Prompts to Goals: How AI Now Writes Full Documents

From Prompts to Goals: How AI Now Writes Full Documents

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode tracks how Manbhawan Prasad and the Word team are evolving Copilot from simple prompt-based help to goal-based ...

16 Helmi 27min

Stop Chasing OKRs: Solve the Real Business Puzzle

Stop Chasing OKRs: Solve the Real Business Puzzle

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode challenges goal-driven thinking in an AI-enabled world through a conversation with Radhika Dutt. The discussio...

15 Helmi 33min

Building Copilot Habits That Actually Stick

Building Copilot Habits That Actually Stick

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Amelia Hernandez Osorio explores practical ways organisations can build lasting Copilot habits, strengthen internal communi...

11 Helmi 24min

AI Risks You’re Ignoring and How to Fix Them

AI Risks You’re Ignoring and How to Fix Them

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Craig Taylor shares practical, real‑world guidance on cybersecurity, AI risks, and behaviour change inside organisations. H...

8 Helmi 32min

Your AI Intern: Unlocking Daily Productivity with Copilot

Your AI Intern: Unlocking Daily Productivity with Copilot

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM In this episode, Edine Olijve-Watkinson explores practical ways Microsoft 365 Copilot, Loop, Planner and emerging AI agents...

4 Helmi 17min

AI Agents in 2026: Govern Without Slowing Innovation

AI Agents in 2026: Govern Without Slowing Innovation

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM A focused conversation on why AI agents will define 2026, how governance must evolve, and the practical skills business and...

2 Helmi 36min

How AI Reveals Your True Leadership Style

How AI Reveals Your True Leadership Style

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores how AI can transform leadership by analysing real conversational behaviour, reducing bias and giving ...

1 Helmi 31min

AI Adoption That Actually Works

AI Adoption That Actually Works

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode with Michael Plettner explores how organisations move from AI curiosity to practical, business focused impleme...

28 Tammi 22min

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