Dealing With Unhappy Team Members and Customers

Dealing With Unhappy Team Members and Customers

Today, we’ll hear from: • A business leader struggling to train and delegate to a team member • Leadership principles learned from extreme sports with Alison Levine • A house call dentist who feels guilty for making a profit • A small-business owner wanting advice on how to enforce a cancellation policy with grace Links mentioned in this episode: • The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast • Register for EntreLeadership Summit: https://bit.ly/3LRiZJH • Alison Levine’s website: https://bit.ly/3neLPf3 • On the Edge by Alison Levine: https://bit.ly/3oAEZkn • Start your free trial of EntreLeadership Elite: https://bit.ly/3tI2fN8 • Learn more about EntreLeadership’s Stages of Business: http://bit.ly/3yvdavv • Have a question for The EntreLeadership Podcast? Leave a voicemail at 844.944.1070, or submit your question for a chance to be on the show with Dave Ramsey: https://www.entreleadership.com/ask Take our listener survey and let us know what you think about The EntreLeadership Podcast being a caller-driven show. When you do, you’ll be entered to win a $100 gift card: http://bit.ly/40dV9hf Start growing in business and leadership with the EntreLeadership Newsletter. Sign up to receive tactical tools, advice and resources in your inbox every week: https://bit.ly/3IRWnsL Support our sponsors: • NetSuite: https://bit.ly/NetSuiteEntre • BELAY: https://bit.ly/351P9AE • Payority: https://bit.ly/3IaA5SK • Staples: https://staplesbusinessadvantage.com/ramsey Learn more about EntreLeadership Events: • EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit • EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries Learn more about EntreLeadership Coaching: • Elite: https://bit.ly/3tI2fN8 • Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups • Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching • Workshops: https://bit.ly/EntreLeadershipWorkshops Listen to all the Ramsey Network podcasts anytime, anywhere in our Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices: https://www.megaphone.fm/adchoices Ramsey Solutions Privacy Policy: https://www.ramseysolutions.com/company/policies/privacy-policy Learn more about your ad choices. Visit megaphone.fm/adchoices

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The 3 Mistakes People Make in Hard Conversations (and How to Avoid Them)

The 3 Mistakes People Make in Hard Conversations (and How to Avoid Them)

Most leaders don’t mess up tough conversations—they avoid them.  In this episode, you’ll learn how to face difficult conversations head-on with a clear plan that protects trust, fixes problems faster...

2 Helmi 13min

Should Leaders Work a 4-Day Week or Does It Create Resentment?

Should Leaders Work a 4-Day Week or Does It Create Resentment?

Today, we’ll hear about: •       A young business owner questioning whether to work fewer hours •       Dave’s advice on profit sharing for small businesses •             How Dave would handle mark...

26 Tammi 41min

The Simple Strategy Dave Uses to Motivate His Team

The Simple Strategy Dave Uses to Motivate His Team

Today, we’ll hear about: •       A business owner struggling to pass on ownership mentality to his team •       A businessman navigating ownership disputes during divorce proceedings •       Dave’s...

19 Tammi 34min

How Leaders Accidentally Reward Toxic Behavior

How Leaders Accidentally Reward Toxic Behavior

Today, we’ll hear about: ·      A businesswoman trying to confront a toxic employee while dealing with her team’s complacency  ·      The best way to reduce leadership turnover—by creating stability...

12 Tammi 44min

My Father’s Retirement Package Could Break Our Business

My Father’s Retirement Package Could Break Our Business

Today, we’ll hear about: • A son who’s concerned his father’s retirement demands are unreasonable • A businessman wrestling with his decision to fire an employee • An athletic director considering ...

5 Tammi 52min

The Best Calls of 2025

The Best Calls of 2025

Today, we’ll hear about: • A man dealing with the consequences of bad financial decisions • A manager whose team is upset they didn’t receive profit sharing • A young business owner considering lea...

29 Joulu 202555min

The Best 65 Minutes You Could Spend for Your Business in 2026

The Best 65 Minutes You Could Spend for Your Business in 2026

Dave Ramsey talks about the goals that challenged him and built the foundation for what exists today. Get the blueprint for creating unstoppable momentum in your own business.    Next Steps: ·     ...

22 Joulu 20251h 5min

Why Real Leaders Never Waste Time

Why Real Leaders Never Waste Time

Today, we’ll hear about: •             Dave’s method for using commutes and daily routines to develop your leadership skills •       A business owner wanting to expand despite a lack of profitabilit...

15 Joulu 202528min

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