Ep 16. Conflict Resolution

Episode 16. In this episode Ulland and Jo review facets of conflict resolution, which includes the use of DEAR MAN and several mindfulness skills as well as accurate expression of emotion to be discussed in a future episode. Ulland and Jo try to resolve the conflict when Jo and crew went to Qdoba Thursday without him. Leaving him all alone with a heaping pile of sadness, tissues and self pity.