Booking CEO Glenn Fogel wants you to take out your travel frustrations on AI chatbots

Booking CEO Glenn Fogel wants you to take out your travel frustrations on AI chatbots

Today, I’m talking with Glenn Fogel, the CEO of Booking Holdings, which owns a large portfolio of familiar travel brands: OpenTable, Kayak, and Priceline, as well as its largest subsidiary, Booking.com. This episode is pure Decoder bait all the way through — from Booking’s structure, to competition with hotels and airlines increasingly going direct to consumer, even to how European regulation affects competition with Google. Oh, and of course, how Booking is incorporating AI; Glenn has some fascinating thoughts there. Glenn really got into it with me — there’s a lot going on in this space, and it’s interesting because there are so many players and so much competition across so many of the layers, even among Booking’s own subsidiaries. I think we probably could have gone twice as long. Links: The oral history of travel’s greatest acquisition | Skift Long-term travel looks like a strong growth industry, says Booking’s Glenn Fogel | CNBC Ryanair wins screen-scraping case against Booking.com | Airways Aggregation Theory | Stratechery A Call for Embracing AI—But With a ‘Human Touch’ | Time Booking.com launches new AI Trip Planner | Booking Priceline releases new AI platform and ‘Penny’ chatbot | Skift Transcript: https://www.theverge.com/e/23976178 Credits: Decoder is a production of The Verge and is part of the Vox Media Podcast Network. Our producers are Kate Cox and Nick Statt. This episode was edited by Amanda Rose Smith. Our supervising producer is Liam James. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Netflix is eating Hollywood — because it has to

Netflix is eating Hollywood — because it has to

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Experian's tech chief defends credit scores: 'We're not Palantir'

Experian's tech chief defends credit scores: 'We're not Palantir'

Experian is one of those giant multinationals convoluted enough to have multiple CEOs all over the world, so first I asked Alex Lintner, Experian's CEO of technology and software solutions, to dig int...

26 Tammi 1h 9min

Why nobody's stopping Grok

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Grok, the chatbot made by Elon Musk’s xAI, is able to make all manner of AI-generated images on demand, including non-consensual intimate images of women and minors. It's the kind of "controversy" tha...

22 Tammi 1h 5min

Razer CEO on AI in game dev, Grok, and anime waifus

Razer CEO on AI in game dev, Grok, and anime waifus

We’re back to start the year with a very special live interview with Razer CEO Min-Liang Tan, which we taped in front of a terrific audience at Brooklyn Bowl in Las Vegas during CES. At this year’s sh...

19 Tammi 1h 4min

Rewind: How private equity kills companies and communities

Rewind: How private equity kills companies and communities

Hey everyone, it’s Nilay. We’re settling back in here after the winter break and CES, and we’ll have new episodes for you starting next Monday. In the meantime, we wanted to highlight one of our favor...

15 Tammi 51min

Dropout CEO Sam Reich on the business of subscription comedy

Dropout CEO Sam Reich on the business of subscription comedy

We’ve got something special for you today. It’s my friend Hank Green, longtime YouTuber, science educator, and viral TikTok star, interviewing Dropout CEO Sam Reich.  Hank did this episode as a guest...

12 Tammi 1h 4min

What’s next for Netflix and Paramount in the Warner Bros. battle

What’s next for Netflix and Paramount in the Warner Bros. battle

Hey everyone, it’s Nilay. Decoder is on our holiday break. We’ve got a lot of fun stuff coming up in the New Year, though, including a special Decoder Live at CES. Stay tuned for more details, includi...

22 Joulu 202543min

"All chaos and panic": Nilay answers your burning Decoder questions

"All chaos and panic": Nilay answers your burning Decoder questions

Hey everyone! Decoder senior producers Kate Cox and Nick Statt here. We’ve had a big year, including nearly 100 episodes, a new YouTube channel, an ad-free podcast feed, and a slate of great guest hos...

18 Joulu 202556min

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