How Google put humanity into technology - Nishma Robb, Google UK

After collaborating with Worldwide Partners on the Confessions of a CMO report (the anonymous report asking top tier CMOs what they really think about the state of the role), I thought I'd team up with the world's most opinionated professor to discuss some of the comments. We talk tenure, politics, management and more.Timestamps00:00 - Intro01:04 - How the Uncensored CMO started02:41 - How Confessions of a CMO originated03:44 - The CMO tenure data06:35 - Why the CMO role isn’t dead, it’s just changing12:02 - The real 4 Ps of a CMO18:57 - Becoming the Chief Mood Officer22:16 - Why marketing needs to provide the meaning for the business27:04 - Why CMOs need to combine data and storytelling28:38 - Why CMOs need to create momentum40:53 - Were there any surprises from the report?About Worldwide Partners:Worldwide Partners, Inc. (WPI), the world’s most collaborative agency network, enables growth through access, flexibility and partnership. With over 90 independent agencies in more than 50 countries, and experience in over 90 industry verticals, Worldwide Partners serves as a hub that harnesses the talent, expertise and diversified capabilities of the agencies within our network to reimagine growth for both brands and agencies.

22 Tammi 45min

Listen to the launch episode of my brand new show, Uncensored Renegades, co-hosted with Kory Marchisotto, CMO of e.l.f. and a previous guest on Uncensored CMO.Listen to the new show here:Apple PodcastsSpotifyIn Uncensored Renegades, we talk about the things most people are too afraid to discuss: being fired, failure, terrible bosses, and more.Get to know your hosts, Jon Evans and Kory Marchisotto, hear why we started the show, and find out what’s coming next.Timestamps00:00 - Intro01:06 - Background to Uncensored Renegades01:59 - Why Renegades?02:39 - The response to Jon’s launch post05:48 - What topics will be discussed on the show?08:47 - The partnership that led to the podcast11:50 - Why the name “Renegades”?13:54 - Getting to know Jon and Kory27:45 - What do you do to recharge?38:33 - Inspiring books41:32 - Crowdsourcing topic ideas

16 Tammi 46min

Our most popular guest ever is back - Rory Sutherland returns for a wide-ranging conversation on why marketing works best when it embraces luck, spontaneity, and a little irrationality. From the dangers of confected outrage and self-censorship to the unfair economics of marketing, Rory challenges the industry’s obsession with logic, optimisation, and process.We discuss why success is often misunderstood as skill rather than luck, the value of doing a few things irresponsibly, and why inefficiency can be a feature rather than a flaw. As ever, Rory connects behavioural science, creativity, and business reality in ways few others can.Timestamps00:00 - Intro01:16 - How Rory deals with his new micro fame03:12 - How Jon shut down the London Underground07:04 - The problem with confected outrage10:34 - How self-censoring is affecting creativity12:10 - The power of spontaneity and luck in advertising16:03 - The unfair economics of marketing20:54 - Is success just luck?23:12 - Spend 95% responsibly, and 5% irresponsibly30:12 - Doubling down on what your competitors do badly34:32 - Why so many businesses are no longer customer focused35:29 - Inefficiency as a feature37:08 - The power of herd mentality43:26 - What marketers can teach the business world48:13 - Why internal process is killing businesses51:15 - Lessons from 200 years of The Spectator advertising54:47 - Rory’s closing thoughts on marketing

14 Tammi 58min

Les Binet and Sarah Carter are back for our yearly special, tacking the biggest marketing stories of the year and what to focus on in 2026. We explore the power of consistency, disguised repetition, and why brands so often misunderstand campaigns. Les and Sarah explain why big brands can’t behave like small ones (and vice versa), how marketers can persuade businesses to invest more in the long term, and whether we’re seeing the end of the purpose era and a return to product-led growth. We also look ahead to the role of AI versus craft in advertising, and what the evidence suggests for the year ahead.Timestamps00:00 - Intro00:38 - The year of consistency05:26 - Disguised repetition11:13 - Do we define campaigns wrong?12:27 - Why you need to go big on your media spend17:07 - Why big brands can’t market like small brands and vice versa23:15 - How can you persuade your business to spend more28:52 - Why don’t we do the long term work, despite the evidence34:19 - Why everyone is wrong about CMO tenure37:18 - Have we seen the end of the purpose era? (and the renaissance of product)44:50 - AI vs craft in advertising

7 Tammi 1h

In this special crossover episode, we’re joined by Jimmy McLoughlin, host of Jimmy’s Jobs of the Future, to explore the intersection of politics, media, and marketing. Jimmy shares how he built one of the UK’s most influential political podcasts, landed interviews with the Prime Minister, and why big podcasts now rival traditional media in shaping public opinion.We also compare the most impactful episodes from both shows, debate trust in marketing and politics, unpack why some of today’s biggest tech brands struggle with branding, and make the case for humour in advertising. Timestamps00:00 - Start01:37 - How Jimmy McLoughlin became a podcaster04:21 - How Jimmy got the Prime Minister of the UK on the pod08:50 - The power of big podcasts11:43 - Why can’t politicians be honest?12:56 - The top 5 episodes of Jimmy’s Jobs of the Future16:59 - The top 5 episodes of Uncensored CMO in 202521:25 - What episode has inspired Jimmy the most23:27 - What episode has inspired Jon the most?29:34 - What politician would Jon most like to interview?30:33 - The danger of all the new podcasts being released33:27 - The most untrustworthy professions; marketing and politics34:39 - Webinars need a rebrand35:56 - Why no marketer was involved with branding ChatGPT37:27 - Monzo’s great marketing in 202539:33 - The serious case for humour in advertising39:58 - The different types of happiness in advertising41:46 - The shifting advertising landscape46:13 - Approaching marketing like a politician47:51 - Career advice in 2026 from Jimmy McLoughlin49:20 - When politics and marketing collide

5 Tammi 52min

This week’s bonus episode comes from Never Mind the Adverts, hosted by Jon Evans and joined by returning Uncensored CMO guest Orlando Wood. Together, they look back on the biggest marketing stories, debates, and creative moments of 2025. Expect festive cheer, some interesting tipples, and a healthy dose of advertising showmanship.Timestamps00:00 - Start00:41 - Starting with some festive cheer02:04 - The big news stories from 202502:20 - The multiplier effect03:51 - The creative dividend05:05 - The Cost of Dull Media07:17 - Les Binet Go Big or Go Home09:22 - The Wild West of Influencer Measurement13:00 - How the pause screen has become an advertising channel14:30 - Sydney Sweeney, American Eagle and Jaguar - The Crisis16:15 - Mergers and WPP17:26 - Drinks Trolley Break19:00 - Jon’s highlight - awards20:12 - Orlando Wood’s highlight of 202521:46 - Rory Sutherland vs Scott Galloway22:35 - Jon and Alix Earle in Cannes23:52 - Jon cycles up a mountain with Zwift25:12 - Becoming trustee for the History of Advertising Trust26:42 - The History of Christmas Advertising with a special guest33:10 - Who won Christmas in 2025?34:27 - Aldi and Kevin the Carrot35:18 - Waitrose’s strong Christmas showing36:28 - The most viewed Christmas Ads on YouTube37:25 - Amazon re-airing their Christmas ad this year38:20 - The growth of Christmas Ads in 202539:47 - The right brained nature of the successful Christmas ads40:51 - The Coca Cola AI Christmas Ad43:23 - The Never Mind the Adverts Awards44:02 - System1 Star of the Year44:51 - System1 Turkey of the Year45:32 - Name that ad

31 Joulu 202549min

Emma Harris spent a decade revolutionising Eurostar as its Marketing and Sales Director, leading the brand through years of success and navigating multiple crises. Now the Founder and Chief of Glow London, she works with clients around the world to build brands that are deeply connected to their people and culture.In this episode, Emma shares her journey through marketing, leadership, and entrepreneurship, and the life-altering moment that forced her to rethink everything. After suffering a cardiac arrest, she reflects on ambition, burnout, and what really matters. We talk about building great teams, leaving safe roles to start something new, bouncing back from the hardest year of her life, and why slowing down might be the most radical, and necessary, leadership move as we head into 2026.Timestamps00:00 - Intro00:52 - How Emma got into marketing04:58 - What can sales learn from marketers?07:36 - How to respond to a comms crisis?12:17 - Lessons from a 10 year tenure at a company14:14 - How to get the best out of your employees16:49 - How to hire great people18:14 - Why Emma left her safe role to setup her own agency19:41 - Bouncing back from the worst year of your life20:42 - Why Emma set up Glow, her agency21:39 - Advice for being your own boss22:34 - Emma’s life changing cardiac arrest25:54 - Life lessons from almost dying28:06 - Why you need to slow the f*ck down33:58 - How we should approach the new year37:04 - The power of accountability

22 Joulu 202542min

As has become a tradition, marketing professor Mark Ritson is back to break down his top 10 marketing moments of the year. We talk fighter brands, the president, Amazon's grannies, deepfakes, mergers and more in this snappy episode. There's nothing more to say - strap in and enjoy the opinionated marketing professor dropping some clangers.Timestamps00:00 - Intro00:32 - Mark Ritson’s top 10 stories of the year01:55 - 10. A big year for mergers04:35 - 9. The painkiller vs the president09:42 - 8. Tesla’s Fighter Brand Failure12:56 - Mark Ritson’s advice to Elon Musk23:05 - 6. Amazon brings back the grannies (compounding)30:10 - Marketing Buzzwords of 202530:20 - Buzzword 1: Hyperpersonalisation30:54 - Buzzword 2: Onmichannel Marketing31:44 - Buzzword 3: Growth Hacking32:38 - 5: The great Cracker Barrel crisis of 202539:06 - 4. Starbucks and their positioning42:10 - 3: New CEOs chasing growth vs gimmicks43:44 - 2. Deepfake Martin Lewis and fraudulent advertising48:33 - 1: Maxi-miniflation

18 Joulu 202553min