Influence: How First Contact's Workplace Concierge transformed the way companies operate at premium office buildings

It’s been a decade since he and his Leadership team, some of Australia’s most respected hoteliers, founded First Contact - Australia’s leading provider of front-of-house services who pioneered the Workplace Concierge concept in 2006. Their premise of delivering five-star hotel-style concierge services to the commercial property sector has often been touted in transforming the way corporations and premium office buildings all over Australia service their workplace, visitors and employees. They believe the most influential person for an organisation is the one who makes the first contact with the customer. Paul Schmeja, CEO of First Contact shares more.

See omnystudio.com/listener for privacy information.