How to Use Customer Feedback on Your Product by UserVoice CEO

How to Use Customer Feedback on Your Product by UserVoice CEO

Increased competition and higher customer expectations are forcing modern product management teams to up their game to keep pace. In this talk, Richard White, CEO of UserVoice, discusses how product leaders are leveraging customer feedback, collected across the organization, to inform how they build the best product possible in the shortest amount of time. Richard White is Co-founder and CEO of UserVoice. During his time at the helm, starting in 2008, UserVoice has expanded from a small, vir...

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Robinhood VP of Product on Prediction Markets, AI-Native Investing Tools, and Social Trading for the Next Generation | Abhishek Fatehpuria | E293

Robinhood VP of Product on Prediction Markets, AI-Native Investing Tools, and Social Trading for the Next Generation | Abhishek Fatehpuria | E293

Robinhood posted $4.5 billion in revenue in 2025, up 52% year-over-year, while growing its Gold subscriber base 58% to 4.2 million paid members. Abhishek Fatehpuria, VP of Product at Robinhood, joined...

22 Huhti 37min

Zoom CPO on Rebuilding the Future of Work Collaboration with Agentic AI — From Meeting Transcripts and Recordings to a System of Action | Jeff Smith | E292

Zoom CPO on Rebuilding the Future of Work Collaboration with Agentic AI — From Meeting Transcripts and Recordings to a System of Action | Jeff Smith | E292

Zoom generates $4.87B in annual revenue and powers modern work for hundreds of millions of users worldwide. In this episode, Carlos González de Villaumbrosia, CEO at Product School, sits down with Jef...

15 Huhti 35min

TikTok VP of Product on Turning Video-First Feeds into a Full E-Commerce Platform | David Kaufman | E291

TikTok VP of Product on Turning Video-First Feeds into a Full E-Commerce Platform | David Kaufman | E291

TikTok has officially crossed 200 million monthly active users in the US — but the real story is what they've built underneath the surface. In this episode, Carlos González de Villaumbrosia, CEO at Pr...

8 Huhti 40min

OpenAI & Figma Product Builders on Killing the Design-to-Code Handoff and Vice Versa | Ed Bayes & Matt Colyer | E290

OpenAI & Figma Product Builders on Killing the Design-to-Code Handoff and Vice Versa | Ed Bayes & Matt Colyer | E290

AI is collapsing the silos between design and engineering. In this episode, Carlos Gonzalez de Villaumbrosia, CEO at Product School, sits down with Ed Bayes (Design Lead, OpenAI) and Matt Colyer (Prod...

1 Huhti 33min

Xero CPTO on Building an Agentic AI Platform to Manage Multiple Agents | Diya Jolly | E289

Xero CPTO on Building an Agentic AI Platform to Manage Multiple Agents | Diya Jolly | E289

In this episode, Carlos Gonzalez de Villaumbrosia, CEO at Product School, sits down with Diya Jolly, CPTO at Xero, the global accounting platform trusted by over 4 million customers. Diya shares how X...

25 Maalis 40min

Shopify VP of Product on Transforming SaaS to AI-Native and Building $100B+ Agent-Led Commerce | Vanessa Lee | E288

Shopify VP of Product on Transforming SaaS to AI-Native and Building $100B+ Agent-Led Commerce | Vanessa Lee | E288

In this episode, Carlos Gonzalez de Villaumbrosia, CEO at Product School, interviews Vanessa Lee, Vice President of Product at Shopify, the engine of global commerce powering over $1.1 trillion in sal...

18 Maalis 46min

Google VP of Product on The Future of Search and AI Mode | Robby Stein | E287

Google VP of Product on The Future of Search and AI Mode | Robby Stein | E287

In this episode, Carlos Gonzalez de Villaumbrosia, CEO at Product School, sits down with Robby Stein, VP of Product at Google Search. Google Search serves billions of users and holds over 90% of the g...

11 Maalis 46min

Zapier VP of Product on Orchestrating 800+ AI Agents to Manage Everything | Chris Geoghegan | E286

Zapier VP of Product on Orchestrating 800+ AI Agents to Manage Everything | Chris Geoghegan | E286

In this episode, Carlos Gonzalez de Villaumbrosia interviews Chris Geoghegan, VP of Product at Zapier. As the company’s first-ever Product Manager, Chris has spent nearly a decade scaling Zapier into ...

4 Maalis 33min

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