Episode 116 - REFOCUS WEEK - How online bookings are changing and moving into different sectors

Episode 116 - REFOCUS WEEK - How online bookings are changing and moving into different sectors

Episode 116 - REFOCUS WEEK - How online bookings are changing and moving into different sectors of our industry with Craig Joel from Now Book It

Craig Joel is a Founder of Now Book It, a proudly Australian company that is completely self-funded.

Craig is a former restaurant owner and consultant who has worked in the US, Italy and Australia and has over 30 years of experience in the Industry. He was the president of the Catering Institute in Western Australia for more than 10 years and during his time there, met with hundreds of restaurateurs who were unhappy with the existing reservation landscape.

In the 5 past years, Now Book It has grown to be the largest reservation and gift card platform in the Country and is used by Quay, Firedoor, Movida, Catalina, Coda, Tonka and over 3000 venues in 6 countries.

In this podcast, we talk about how the business started, why online reservations is often a last-minute thought for brands, if COVID will change the brands who move to online booking, and what are the challenges for venues to move to this new type of technology.

Please connect with Now Book it here:

Website


Please connect with Open Pantry Consulting here:

Website

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Ep 300 - From Hospitality to Household with Chelsea Ford: How Elizabeth Hewson Took Saturday Night Pasta from Kitchen to Shelf

Ep 300 - From Hospitality to Household with Chelsea Ford: How Elizabeth Hewson Took Saturday Night Pasta from Kitchen to Shelf

In this episode, Chelsea Ford sits down with Elizabeth Hewson, Australian food writer, cookbook author, and founder of Saturday Night Pasta, to unpack how a personal ritual turned into a nationally st...

2 Huhti 59min

Ep 299 - From Hospitality to Household with Chelsea Ford: Lachlan Ward of ST. ALi on Scaling Coffee into Retail

Ep 299 - From Hospitality to Household with Chelsea Ford: Lachlan Ward of ST. ALi on Scaling Coffee into Retail

Kicking off our first ep From Hospitality to Household, Host Chelsea Ford sits down with Lachlan Ward, CEO and partner of Melbourne specialty coffee roaster ST. ALi, reflecting on the brand’s 20-year ...

12 Maalis 50min

Ep 298 — Darren Purchese on Bake Off AU, StudioKitchen and Building a Life in Food

Ep 298 — Darren Purchese on Bake Off AU, StudioKitchen and Building a Life in Food

In this episode, Renee Buckingham sits down with renowned pastry chef, author, and Great Australian Bake Off judge, Darren Purchese.From a food-obsessed childhood in the UK to elite kitchens in London...

9 Helmi 1h 2min

Ep 297 - From Longevity to Virality: Inside Dilu Kulathungam’s Hospo Journey

Ep 297 - From Longevity to Virality: Inside Dilu Kulathungam’s Hospo Journey

In this episode, host Renee sits down with Dilu Kulathungam, co-owner and creative behind Joy Cupcakes, Lulu & Me Cheesecakes and Chrystalla’s.Dilu reflects on her journey through hospitality, includi...

22 Tammi 53min

Ep 296 – Building a Bagel Empire: Inside Benjamin Vaughan’s, Mile End Journey

Ep 296 – Building a Bagel Empire: Inside Benjamin Vaughan’s, Mile End Journey

In this episode, we sit down with Benjamin Vaughan, CEO and Co-Founder of Mile End Bagels, to unpack the story behind one of Melbourne’s most beloved bagel institutions.Ben shares his journey from lau...

2 Joulu 202543min

Ep 295 – Redefining Indian Cuisine: Inside Jessi Singh's Global Ventures

Ep 295 – Redefining Indian Cuisine: Inside Jessi Singh's Global Ventures

In this episode, host Renee Buckingham chats with Jessi Singh, the creative force redefining Indian dining through his bold and ‘unauthentic’ approach to cuisine. From Melbourne to Miami, Jessi has bu...

27 Loka 20251h

Ep 294 - Beyond Pizza & Booze: Building a Legacy with Dan Leuzzi & Tom Guirioli

Ep 294 - Beyond Pizza & Booze: Building a Legacy with Dan Leuzzi & Tom Guirioli

In this episode, POH Host, Renee Buckingham, engages in an insightful conversation with Tom Guirioli and Dan Leuzzi, co-owners of the infamous Freddy's - 'Your friendly neighbourhood pizzeria' located...

12 Touko 202550min

Ep 294 - Legendary Pizza Craft & Business Philosophy with Johnny Di Francesco (part 2)

Ep 294 - Legendary Pizza Craft & Business Philosophy with Johnny Di Francesco (part 2)

In part 2 of this episode of the Principle of Hospitality podcast, host Leon Kennedy continues his insightful conversation with Johnny Di Francesco, founder of the internationally renowned 400 Gradi.J...

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