Improving the Customer Experience with Stacy Sherman

Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we delve into how AI can enhance customer experience with our special guest, Stacy Sherman, a seasoned expert in customer experience (CX). Stacy introduces the concept of CX, emphasizing its importance in creating positive interactions not just for customers but also for employees and other stakeholders. She discusses how thoughtful design and intentional customer journeys can significantly impact business su...