The Future of Customer Service: Text Messaging and AI with Quiq
Tech Talks5 Elo 2024

The Future of Customer Service: Text Messaging and AI with Quiq

On Tech Talks today we chat with Mike Myer, the CEO and founder of Quiq, and discuss the future of customer service and engagement. Whilst at Collision, David sat down with Mike as he shared insights on how Quiq is revolutionizing the way businesses connect with their customers through text messaging and AI. What is the role of AI in enhancing customer service, and what challenges and opportunities come with adopting these new technologies? Also on the show David and Akeesh discuss the news that Google have hired the founders of Character.ai and ask what it means for the industry.


Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com

The music on Tech Talks is created by London artist Lemzi: www.lemzi.com

Jaksot(823)

From Consultant to Builder: Sadia Dhorat's "Sink or Swim" Moment and the Lessons She's Learnt

From Consultant to Builder: Sadia Dhorat's "Sink or Swim" Moment and the Lessons She's Learnt

Today we speak to Sadia Dhorat, an entrepreneur who swapped the safety-net of consulting career for the gritty reality of New York’s health tech scene during the pandemic. Now she's in London helping ...

2 Helmi 47min

Discover How Dirt is Actually the World’s Best Carbon Capture Technology

Discover How Dirt is Actually the World’s Best Carbon Capture Technology

We spend billions on climate tech, yet we know more about space than the soil beneath our feet. Robin Saluoks (CEO, eAgronom) reveals why dirt is actually the world's most advanced carbon capture tech...

30 Tammi 30min

Arvra is Keeping Human Connection Rooted at the Heart of Digital Wellness

Arvra is Keeping Human Connection Rooted at the Heart of Digital Wellness

On today's show we're diving into wellness and mental health. We are told AI is the future of healthcare, but can algorithms truly handle mental health? Georgie Spurling, founder of Arvra, argues they...

28 Tammi 35min

Is a Digital ID a Good or Bad Thing For You?

Is a Digital ID a Good or Bad Thing For You?

Why do we hesitate to use government digital IDs but happily hand over our data to social media giants? Jarek Sygitowicz, co-founder of Authologic, joins David Savage to decode the future of identity....

26 Tammi 28min

Tech Is Helping People Embrace The Cold: Brass Monkey Founder Dan Talks Us Through His Icy Journey

Tech Is Helping People Embrace The Cold: Brass Monkey Founder Dan Talks Us Through His Icy Journey

Danyl Bosomworth didn’t set out to be a tech founder; he just wanted a better ice bath. In this episode, the Brass Monkey founder reveals how a "scratch your own itch" project evolved into a sophistic...

23 Tammi 32min

What Do 70 Million Patents Tell Us About Technology and AI?

What Do 70 Million Patents Tell Us About Technology and AI?

We often measure AI innovation by press releases, but what does the hard data say? In today's show David sits down with Ed White (Clarivate) to analyze the "current patented knowledge of humanity." Th...

21 Tammi 34min

The Environmental Mismatch: Modern Tech is Breaking Our Nervous Systems

The Environmental Mismatch: Modern Tech is Breaking Our Nervous Systems

We are living in an era of "environmental mismatch". Our bodies have evolved over millions of years, and they are now fighting (or running from) 'tigers' in a world of constant digital pings. Waldi Ho...

19 Tammi 29min

No A-Levels, No Degree: How Curiosity Built a Multi-Million Pound Startup

No A-Levels, No Degree: How Curiosity Built a Multi-Million Pound Startup

On today's edition of 'Tech Talks' David talks to Vincent Cook, the founder of Cyb3r Operations, to talk about a critical blind spot in cybersecurity: third-party risk. From leaving school at 16 to ra...

16 Tammi 28min

Suosittua kategoriassa Teknologia

lentoturmat
herrasmieshakkerit
rss-autoradio
koodikahvit
sahkoautomiehet
mikrobitti
rss-vikasietotila
rss-signaali
rss-tekoaly-influensserit