Revolutionizing Customer Service Through AI with Jay Wellings

Revolutionizing Customer Service Through AI with Jay Wellings

FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/634 Join us for an enlightening conversation with Jay Wellings, the head of development at Volato, who brings a wealth of experience from the greater Portsmouth area. As an aficionado of great steak dinners, Jay shares not just his culinary preferences but also his career journey from studying computer science in 2003 to becoming a powerhouse in the Microsoft ecosystem by 2016. This episode offers a rich narrative of Jay’s pas...

Jaksot(812)

Copilot Chaos: A Simple Map of Microsoft's AI

Copilot Chaos: A Simple Map of Microsoft's AI

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Dani Kahil breaks down the growing complexity of Copilot and AI agents in the Microsoft ecosystem and how practitioners can m...

30 Maalis 28min

AI Adoption Isn’t IT: Exec Alignment Comes First

AI Adoption Isn’t IT: Exec Alignment Comes First

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM In this episode of AI Unfiltered, Kristen Perdue explains why AI adoption fails when leaders treat it like standard software ...

29 Maalis 31min

From AI Fear to Daily Habit: The 90-Day Playbook

From AI Fear to Daily Habit: The 90-Day Playbook

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM 🎙 Full Show Notes https://www.microsoftinnovationpodcast.com/811 This episode explores how organisations can move from...

25 Maalis 22min

Compliance as a Growth Lever: Close Enterprise Deals

Compliance as a Growth Lever: Close Enterprise Deals

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM In this episode, Mark Smith speaks with Caleb Mattingly about how startups and enterprises should approach AI governance, com...

22 Maalis 32min

Pro-Code Agents Beat Low-Code: Here’s Why

Pro-Code Agents Beat Low-Code: Here’s Why

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores how AI coding agents are reshaping how software is built, through the practical experience of Vardhaman ...

18 Maalis 21min

Your First AI Win: Automate What You Hate

Your First AI Win: Automate What You Hate

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM In this episode, Esther Angell shares a grounded approach to adopting AI without hype or overwhelm. The conversation focuse...

16 Maalis 21min

Agentic AI: From Hype to Real Work Done

Agentic AI: From Hype to Real Work Done

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode features a conversation with Daniel Cohen‑Dumani on why many organisations feel stuck on AI despite rapid adv...

15 Maalis 32min

Why AI Fails Without Governance and Information Architecture

Why AI Fails Without Governance and Information Architecture

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Simon Hudson explores how organisations can build real AI capability by grounding Copilot and AI tools in strong informatio...

11 Maalis 33min

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