Communications 101: How to Manage Expectations

Get in touch with us! We’d appreciate your feedback and comments. What Are Expectations? Expectations refer to the beliefs we hold about the outcomes of events. While our expectations play an essential role in determining what happens and can contribute to goal-directed behaviour, they can also lead to disappointment when reality does not match what we had hoped would happen. Why do we frequently neglect managing expectations? From my experience coaching clients across several indust...