Don’t Check Your Phone When You’re in Front of Another Human

Listening is, in so many ways, the social equity of the world-class cultures that evolve into world-class organizations. Listening makes people feel special (and talent leaves organizations mainly because they didn’t feel special). Listening shows respect. Listening allows you to gather the data that will improve everything you do. I guess what I’m suggesting to you is that brilliant performers are brilliant listeners. Today, just for a day, make the decision to listen masterfully. Don’t inte...