Candidate experience & people retention with Puzzel

Welcome to #TalentBuzz

In this episode, Elin Flipp, Chief People Officer at Puzzle, discusses the importance of taking time in recruitment and finding the right candidates.

She emphasizes the need to invest time in the hiring process to ensure a good culture fit and reduce turnover. Elin also highlights the significance of providing a positive candidate experience, including timely feedback and transparency.

She shares strategies for creating a good candidate experience, such as involving employees in the feedback process and maintaining open communication. Additionally, Elin addresses the challenges of retention and the importance of balancing the selling of opportunities with transparency about the company's challenges.

Takeaways

• Take the time to find the right candidates and ensure a good culture fit.
• Provide a positive candidate experience by offering timely feedback and transparency.
• Involve employees in the feedback process and maintain open communication.
• Balance selling the opportunity with transparency about the company's challenges.

Chapters

00:00 Introduction to Puzzle and Elin Flipp

01:13 The Importance of Taking Time in Recruitment

04:14 Balancing Urgency and Finding the Perfect Candidate

06:15 Creating a Good Candidate Experience

07:27 The Basics of Candidate Experience

08:01 Involving Candidates in the Feedback Process

09:24 The Role of Talent Managers in Candidate Experience

10:11 Providing Personalized Feedback to Candidates

11:09 Determining the Level of Feedback for Applicants

12:57 Involving Hiring Managers in the Recruitment Process

13:28 Using Personalized Feedback Videos

14:13 The Benefits of Personalized Feedback

15:42 The Impact of Candidate Experience on Purchase Decisions

16:11 The Long-Term Effects of Candidate Experience

17:18 The Importance of Employee Engagement and Happiness

18:26 Working with Employees to Improve Engagement

20:22 Balancing Selling the Opportunity with Transparency

24:13 The Impact of Recruitment on Retention

25:12 Finding the Balance in Selling the Opportunity