The 3-Step Formula for Difficult Conversations

Looking for practical strategies to deal with difficult people? In today’s episode, communication expert Jefferson Fisher shares a 3-step process for navigating conflict, especially when kindness and empathy no longer work.

Jefferson Fisher is one of the most respected voices on communication and arguments in the world. He is a Texas board certified personal injury attorney and law firm owner of Fisher Firm. Millions of people and some of the world's leading brands come to Jefferson for advice and practical strategies to communicate more effectively.

Follow Jefferson on Instagram and X @Jefferson_Fisher, on YouTube @JeffersonFisher and on TikTok @JustAskJefferson

📚 Grab a signed copy of Jefferson’s book, The Next Conversation: Argue Less, Talk More, at The Painted Porch!

🎥 Watch Jefferson Fisher and Ryan's full conversation here: https://www.youtube.com/watch?v=cs6rPU1lH3Q

🎙️ Listen to Jefferson and Ryan's full conversation on Apple Podcasts or Spotify

Audio excerpted courtesy of Penguin Random House Audio from THE NEXT CONVERSATION by Jefferson Fisher, read by Jefferson Fisher. © 2025 Jefferson Fisher, ℗ 2025 Penguin Random House, LLC. All rights reserved.

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