Cary Cooper, "The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It" (Kogan Press, 2020)

Cary Cooper, "The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It" (Kogan Press, 2020)

What are best-practices for alleviating stress in the workplace? Today I talked to Cary Cooper about his new book The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It (Kogan Page, 2020). Cooper explains why managers should say “Sorry, I Wasn’t Feeling." Cooper is the author/editor of over 250 books, and the president of the British Academy of Management. An advisor to the World Health Organization and the EU, he’s received both a knighthood and the CBE award from the Queen of England for “extraordinary contributions” to society. Topics covered in this episode include: The difference between operational and cultural failures, and why CEOs find it easier to apologize for the latter by pretending the problem has to do with the former. The percentage of workers who feel bullied by a boss at work on a constant basis, and Cooper’s estimation of the percentage of bosses who won’t be able to benefit from EQ-training and, therefore, should be given roles that don’t involve managing people. What the implications and solutions for huge CEO pay amid what could now prove to be the single most significant economic downturn in our lives (due to Covid-19). Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his “Faces of the Week” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

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Miri Rodriguez, "Brand Storytelling: Put Customers at the Heart of Your Brand Story" (Kogan Page, 2023)

Miri Rodriguez, "Brand Storytelling: Put Customers at the Heart of Your Brand Story" (Kogan Page, 2023)

Miri Rodriguez about her book Brand Storytelling: Put Customers at the Heart of Your Brand Story (Kogan Page, 2023). Miri Rodriguez began her career at Microsoft by leading social media support channe...

7 Syys 202327min

Jennifer Moss, "The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It" (HBRP, 2021)

Jennifer Moss, "The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It" (HBRP, 2021)

Today I talked to Jennifer Moss about her new book The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It (HBRP, 2021). Workplace burnout is such an urgent issue that up to 700,000 peo...

24 Elo 202329min

Yael Schonbrun, "Work, Parent, Thrive: 12 Science-Backed Strategies to Ditch Guilt, Manage Overwhelm, and Grow Connection" (Shambhala, 2022)

Yael Schonbrun, "Work, Parent, Thrive: 12 Science-Backed Strategies to Ditch Guilt, Manage Overwhelm, and Grow Connection" (Shambhala, 2022)

Today I talked to Yael Schonbrun about her book Work, Parent, Thrive: 12 Science-Backed Strategies to Ditch Guilt, Manage Overwhelm, and Grow Connection (Shambhala, 2022). The positive psychology move...

10 Elo 202327min

Nancy Harhut, "Using Behavioral Science in Marketing: Drive Customer Action and Loyalty by Prompting Instinctive Responses" (Kogan Page, 2022)

Nancy Harhut, "Using Behavioral Science in Marketing: Drive Customer Action and Loyalty by Prompting Instinctive Responses" (Kogan Page, 2022)

Behavioral science recognizes that human beings aren’t so much pro-active decision-makers as they are people seeking to take short-cuts and operate in default mode to save mental energy. This book cov...

27 Heinä 202326min

Charlotte Fox Weber, "Tell Me What You Want: A Therapist and Her Clients Explore Our 12 Deepest Desires" (Atria Book, 2023)

Charlotte Fox Weber, "Tell Me What You Want: A Therapist and Her Clients Explore Our 12 Deepest Desires" (Atria Book, 2023)

Today I talked to Charlotte Fox Weber about her book Tell Me What You Want: A Therapist and Her Clients Explore Our 12 Deepest Desires (Atria Book, 2023). What we often want most is what we shouldn’t ...

13 Heinä 202327min

Rose Hackman, "Emotional Labor: The Invisible Work Shaping Our Lives and How to Claim Our Power" (Flatiron Books, 2023)

Rose Hackman, "Emotional Labor: The Invisible Work Shaping Our Lives and How to Claim Our Power" (Flatiron Books, 2023)

In some ways, Hackman’s Emotional Labor: The Invisible Work Shaping Our Lives and How to Claim Our Power (Flatiron Books, 2023) serves as a natural update to Arlie Hochschild’s classic, The Managed He...

29 Kesä 202323min

Mark Staff Brandl, "A Philosophy of Visual Metaphor in Contemporary Art" (Bloomsbury, 2023)

Mark Staff Brandl, "A Philosophy of Visual Metaphor in Contemporary Art" (Bloomsbury, 2023)

Today I talked to Mark Staff Brandl about his new book A Philosophy of Visual Metaphor in Contemporary Art (Bloomsbury, 2023). Brandl is an artist and art historian with a PhD from the University of Z...

15 Kesä 202332min

Adam Kingl, "Sparking Success: Why Every Leader Needs to Develop a Creative Mindset" (Kogan Page, 2023)

Adam Kingl, "Sparking Success: Why Every Leader Needs to Develop a Creative Mindset" (Kogan Page, 2023)

Today I talked to Adam Kingl about his new book Sparking Success: Why Every Leader Needs to Develop a Creative Mindset (Kogan Page, 2023). Most or, indeed, basically all of us start out being highly c...

1 Kesä 202324min

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