Ep 84: The Era of Living Services:  The Next Wave In The Digitization Of Everything

Ep 84: The Era of Living Services: The Next Wave In The Digitization Of Everything

Mark Curtis started his career in the marketing and digital field, and is now the co-founder and Chief Client Officer at Fjord. Fjord is the design and innovation part of Accenture Interactive that employs 750 people in 18 cities... mainly designers spread across the world! The company is growing rapidly due to the increasing demand for service design and the delivery of end design digital products. Mark and his team are responsible for inventing services and laying out the design.

Fjord's recent report, The Era of Living Services, describes how data analytics will be combined with the Internet of Things to create services that come to life! It is based on the thought that we are currently experiencing the third era of digital that adds complexity on top of the previous eras - desktop web and smart phones. These services are described as living because they will change in real time, be all around us, and effect our lives in really profound ways. The Era of Living Services will be very impactful at work, at home, and in our education, health, and shopping! This will introduce a whole new level of individualized digital experiences. The Era of Living Services has arrived due to several trends. For one, the price point is at the right place. Technology is becoming more affordable than ever. Also, the expectations of consumers are raised. Millennials in the workforce have a completely different attitude to this kind of progress. They accept and encourage it. And technology, such as AI and robotics, is advancing at an exponential rate that will fuel the Era of Living Services!

Things you will learn in this episode: What is living service? Concepts of liquid experiences Why living services are starting to happen How this impacts how we work and live What this means for privacy, security, and ethics Challenges this will create How liquid consumer expectations spill over into workplace Employee experience Links From The Episode: fjordnet.com (Music by Ronald Jenkees)

Jaksot(1183)

The Era of Employee Leverage Is Over And That Might Be a Good Thing

The Era of Employee Leverage Is Over And That Might Be a Good Thing

April 17, 2026: Employer power has officially returned and workers are accepting things they never would have a year ago — but is that actually a bad thing? Then, teen boys are dating their AI chatbot...

17 Huhti 24min

80 Percent of Workers Are Ignoring Your AI Tools and Claude Opus 4.7 Is Out

80 Percent of Workers Are Ignoring Your AI Tools and Claude Opus 4.7 Is Out

April 16, 2026: Anthropic launched Claude Opus 4.7 this morning — a significant upgrade focused on complex coding and self-verification that changes what human oversight of AI actually needs to look l...

16 Huhti 40min

A Shoe Company Just Became an AI Firm And OpenAI's Cybersecurity Move Should Wake Up Every Leader

A Shoe Company Just Became an AI Firm And OpenAI's Cybersecurity Move Should Wake Up Every Leader

April 15, 2027: A failed sneaker brand rebrands as an AI compute company and its stock jumps 600% in a day — and that tells us something important about the race for AI infrastructure. Then, OpenAI re...

15 Huhti 19min

Mark Zuckerberg Is Building a Digital Clone of Himself for His Employees

Mark Zuckerberg Is Building a Digital Clone of Himself for His Employees

April 14, 2026: The Stanford AI Index shows generative AI has hit 53% global adoption — faster than any technology in history — but also reveals a 50-point gap between expert optimism and public fear ...

14 Huhti 54min

Maintaining "Humanness" in a Technology & AI Driven Workplace - w/ Ally Financial CHRO Kathie Patterson

Maintaining "Humanness" in a Technology & AI Driven Workplace - w/ Ally Financial CHRO Kathie Patterson

Companies today are rushing to build an AI strategy, but they often forget to create a human strategy to match it. As technology takes over daily tasks, keeping the human element alive at work is a hu...

13 Huhti 47min

80% of People Trust AI Even When It's Wrong And It's Making Them Feel Smarter

80% of People Trust AI Even When It's Wrong And It's Making Them Feel Smarter

April 10, 2026: Andreessen Horowitz just released hard data showing nearly a third of the Fortune 500 has live AI deployments — and the pattern underneath reveals exactly which jobs and functions are ...

10 Huhti 42min

Meta Launched a New AI Model and Employees Are Being Ranked by How Much AI They Use

Meta Launched a New AI Model and Employees Are Being Ranked by How Much AI They Use

April 9, 2026: Meta had a big week. The company launched Muse Spark, its first model from a completely rebuilt AI team, framing it as the opening move toward personal superintelligence. And internally...

9 Huhti 40min

Employees Sabotage AI, Claude Cyber Warfare, and Google's Lie Machine

Employees Sabotage AI, Claude Cyber Warfare, and Google's Lie Machine

April 8, 2026: A major new survey finds that 44% of Gen Z workers admit to actively sabotaging their company's AI rollout — and the real story isn't what you think. Second, Anthropic just announced Pr...

8 Huhti 32min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
hyva-paha-johtaminen
rss-rahamania
ostan-asuntoja-podcast
herrasmieshakkerit
rss-tarkeista-asioista-2
rss-sami-miettinen-neuvottelija
rahapuhetta
rss-lahtijat
rss-rentotapaus
rss-sisalto-kuntoon
rss-seuraava-potilas
pomojen-suusta
sijoituspodi
rss-muutoksenanatomiaa-podcast
rss-uppoava-vn-laiva
rss-tyoelaman-timantteja