Analyzing the Current State of AI In Business Communications

CX Today's Charlie Mitchell runs through several takeaways from a recent industry study, entitled: "RingCentral Trends 2025: The State of AI in Business Communications". For the conversation, he's joined by: John Finch, Global Vice President Product Marketing, CX at RingCentralEsther Yoon, Vice President of Product and Industry Marketing at RingCentralBoth guests share excellent insight into key findings from the report. In doing so, they discuss: The AI optimism gap between senior leaders an...