Salesforce Update - The Layoffs, 1,000 Agentforce Deals, & the AI Energy Score

Watch on YouTube. In this episode of our Salesforce Update Show, CX Today's Charlie Mitchell hosts three expert customer experience analysts to discuss the latest news impacting the Salesforce ecosystem: Salesforce Lays Off 1,000 Employees The CRM leader has reportedly laid off 1,000 employees amid hiring more staff to sell Agentforce. Does this suggest Salesforce is reorientating its whole business? The analysts share their takes. 1,000+ Confirmed Agentforce Deals Salesforce recently announc...