ComputerTalk Tackles the Compliance Crunch Data Protection That Doesn’t Break CX

In this CX Today interview, Deputy Editor Rhys Fisher sits down with Jennifer Sutcliffe, Vice President of Operations and Control at ComputerTalk, for an in-depth discussion on data protection and compliance in the contact center space. Jennifer unpacks the layered approach ComputerTalk takes to security, while offering expert insights into emerging trends like AI regulation and data sovereignty. What does real trust look like in a digital contact center? For Jennifer Sutcliffe and the team a...