Analyzing the Gartner Magic Quadrant for CCaaS 2025

CX Today's Charlie Mitchell hosts a deep-dive discussion into the Gartner Magic Quadrant for CCaaS 2025. Joining him for this conversation are two respected industry analysts: Zeus Kerravala, Principal Analyst at ZK Research Liz Miller, VP & Principal Analyst at Constellation Research Together, the analysts unpack the biggest takeaways from this year’s Magic Quadrant and what they mean for enterprise buyers: 🤔 How Should Buyers Really Use the Magic Quadrant? 🤔 Kerravala and Miller hig...