Social bots and brand crises—how to fight fake accounts, with Erika Wheless

Ad Age marketing reporter Erika Wheless describes the growth of AI-generated bot networks that fuel large percentages of current brand controversies. In the episode, Wheless breaks down how to identify fake social media accounts, tools brands can use to measure bot impact and how to prepare for potential fake outrage.

Plus, Ad Age's 2025 Brand Report breaks down the numbers behind the world's largest advertisers. And TikTok is making aggressive pushes to up ad commitments, despite uncertainty over the platform's future with the Trump administration's planned spin-off.

Dig deeper on the topics mentioned in this week's episode:

~Inside the social media bot crisis

~Listen to marketing takeaways from American Eagle and Cracker Barrel's recent controversies

~What Elf Cosmetics got wrong with its comedian collab

~Buy tickets for Ad Age's AI Marketing Playbook conference

~Listen to Ad Age's Marketer's Brief