Heroes of IT – Casey Merritt’s Patch Playbook at Right! Systems, E17

In this episode, Ashley chats with Casey Merritt from Right Systems about how he manages patching and automation across both internal systems and MSP clients using Automox. Casey shares how he transitioned into IT, took ownership of Automox at his company, and now uses Worklets to streamline software removal, automate reporting, and reduce onboarding bottlenecks.

Ashley also explores Casey’s go-to strategies for spring cleaning in IT, his preference for Automox over traditional tools like Intune for app deployment, and how he balances standardization with flexibility in complex environments.