Episode 4: Exam Format, Question Types, and Strategy

No matter how well you study, exam success depends on knowing what to expect on test day. This episode demystifies the ITIL 4 Foundation exam format, walking you through how many questions there are, how long you’ll have, and the passing score required. We’ll discuss the different question types — classic multiple-choice, negative worded items, missing word style, and “select two” list questions. Each has its own quirks, and understanding them will help you avoid being caught off guard. You’ll also learn why the exam tests only the first two levels of Bloom’s taxonomy — recall and understanding — and how that shapes the way you should prepare.

We’ll then move into strategy: how to pace yourself, how to eliminate wrong answers, and how to use context clues to choose between similar options. These techniques can make the difference between barely passing and scoring confidently. By removing uncertainty about the exam itself, you’ll be free to focus on demonstrating your knowledge. With clarity about the structure and strategy, you’ll head into exam day ready to succeed. This episode was produced by BareMetalCyber.com.