How Salesforce Is Using AI to Power the Enterprise

This episode contains sponsored content in partnership with Salesforce.

At Dreamforce 2025, Every CEO Dan Shipper sat down with Silvio Savarese, chief AI scientist at Salesforce, to discuss how one of the world’s largest software companies is shaping the future of AI for the enterprise.

Together, Dan and Savarese explore how his team at Salesforce develops AI solutions that now power more than 13,000 businesses—including OpenAI, Dell, and FedEx—helping them become truly Agentic Enterprises that operate with greater scale, speed, and precision. Examples include a large language model built for Salesforce developers years before ChatGPT’s release, and Agentforce, the company’s agentic layer that enables a hybrid future of work where humans and AI agents collaborate to achieve more than either could alone.

They also discuss how Agentforce gives enterprises a deeply unified AI platform that connects their data with agent functionality—making it both powerful and practical. The conversation touches on how Salesforce builds trust with enterprise customers amid the jagged frontier of AI by ensuring consistency in results, while continuing to push the boundaries of what agents can do autonomously. Savarese shares how enterprise-grade simulation environments help them strike that balance, and reflects on how AI agents will ultimately transform how businesses and individuals alike get things done.

@Salesforce #SalesforcePartner #DF25

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Timestamps:

00:00 – Start

01:16 – Inside Salesforce’s early AI innovations

02:50 – How Agentforce works and what it can do

07:03 – The real challenges of deploying AI at scale

08:57 – Why Salesforce builds simulation environments for AI

12:35 – The future of agents and enterprise AI