Growing Your Business through Customer Experience with Mark Bunting

On today’s episode of 22 Motivational Minutes, Mark Bunting shares why organizations should be focusing on listening to and connecting with customers in order to learn from their experiences and grow their businesses. Listen in as Marlo and Mark discuss the personal connection between employee and customer, how to harness the power of the connection, and what you need to ask yourself before implementing a recognition system. Mark Bunting is the CEO and Founder of Grata, the only recognition platform designed to connect the community of customers and the terrific employees who serve them. A serial entrepreneur, Mark founded a collection of companies from out-of-home media to digital design and development firms. Mr. Bunting also hosted various television programs as on-air talent, gaining recognition as a leading spokesperson for the high-tech industry including a stint as spokesperson for Microsoft, Timex and Hewlett Packard. He is a Cable Ace Award nominee and recipient of various industry awards. He has served as author (Virtual Power – Simon and Schuster), speaker, host, and consultant to the technology and advertising industry, including C–level assignments at both McAfee and Apollo Group. You can connect with Mark via his website: https://gratapro.com/about/ _______________________ Are you seeking clarity in the unknown? Download my number on proven strategy, the 30-60-10 formula and create a sustainable routine that produces real-time results. Go to go.marlohiggins.com to get your free ebook today. See omnystudio.com/listener for privacy information.