#147 Interview: Chris Voss, FBI Hostage Negotiator Turned Author & CEO

(Advisory: This episode has some disturbing stories sensitively told) As a young cop, Chris Voss was an adrenaline junkie chasing bad guys. Then observing a veteran taught him the power of psychology and communication. That ultimately led him to become the lead international kidnapping negotiator for the FBI. He tells The Spaniard about gaining the ability to alter the very flow of thought. This is info you can use in daily interaction! Read more in Voss’s book ”Never Split the Difference.” In this episode, he even gets into how that title relates to the controversy generated by Colin Kaepernick of the NFL. Plus: Listen for the Hollywood reference …