Feedback Feels Like a Fight? Here’s How to Change That — with Heather MacArthur

Feedback Feels Like a Fight? Here’s How to Change That — with Heather MacArthur

In this engaging episode of "Negotiate Anything," host Kwame Christian welcomes back Heather MacArthur to explore the intricacies of giving and receiving effective feedback. Heather, an expert in coaching and consulting with a wealth of experience across various industries, shares her unique insights into how to create a productive feedback dialogue. Listeners will learn about Heather's innovative "above the line" feedback model and how to handle feedback they might initially disagree with. This conversation is a goldmine for anyone looking to refine their negotiation skills and become better communicators within both professional and personal environments. What will be covered: Effective strategies for giving feedback without appear accusatory or confrontational. Techniques for receiving feedback positively and using it to improve interactions. Handling disagreement in feedback to maintain constructive dialogue. What listeners will learn: How to maintain an open mindset and genuine curiosity when giving feedback. The "LEAP" approach to receiving feedback while managing emotional responses. Ways to manage difficult conversations to foster trust, even when disagreements arise. Keywords: negotiation skills, effective feedback, communication strategies, handling difficult conversations, professional development. Connect with Heather MacArthur ⁠Low Man on the Totem Pole Podcast ⁠ ⁠Heather's Forbes Articles⁠ ⁠Follow Heather on LinkedIn⁠

Episoder(1773)

Stop Waiting for a Better Job: How to Create One Where You Are

Stop Waiting for a Better Job: How to Create One Where You Are

What if the key to loving your work again isn’t changing jobs — but changing how you show up? In this episode, workplace strategist and bestselling author Elizabeth Lotardo reveals why fulfillment at...

21 Mar 1h 14min

The Psychology of Money: Why “Enough” Is the Hardest Decision

The Psychology of Money: Why “Enough” Is the Hardest Decision

Money isn’t just about numbers — it’s about the stories we tell ourselves about success, freedom, and what “enough” really means. In this thought-provoking conversation, bestselling author Morgan Hou...

20 Mar 57min

How to Negotiate Intimacy Without Killing the Mood

How to Negotiate Intimacy Without Killing the Mood

Communication is the foundation of every relationship, but how do you talk about the one topic everyone is afraid to mention? In this episode, Caitlin V—a renowned sexologist, researcher, and author ...

19 Mar 1h 10min

Why the Quietest Person Often Wins the Deal

Why the Quietest Person Often Wins the Deal

Silence can win you the negotiation before you even say a word. In this masterclass episode of Negotiate Anything, Kwame Christian speaks with mediator Amy Mariani and leadership expert Elaine Lin He...

18 Mar 1h 13min

The Cost of Staying Silent—and the Leadership Power of Assertiveness

The Cost of Staying Silent—and the Leadership Power of Assertiveness

Request A Customized Workshop For Your Company⁠ In this enlightening episode of "Negotiate Anything," host Kwame Christian welcomes Ivna Curi to discuss the art of assertive communication in negoti...

17 Mar 58min

Carmine Gallo: How to ACTUALLY Tell Good Stories  - Storytelling Mastery

Carmine Gallo: How to ACTUALLY Tell Good Stories - Storytelling Mastery

You can have the greatest idea in the world, but if you can’t sell it, it doesn’t exist. In this episode, Carmine Gallo—Harvard instructor and author of the global bestseller Talk Like TED—explains...

16 Mar 1h 4min

The Real Reason Younger Employees Leave (It’s Not What You Think)

The Real Reason Younger Employees Leave (It’s Not What You Think)

What if the biggest workplace conflict today isn’t about skills or strategy — but about generations misunderstanding each other? In this thought-provoking episode, we dive into the complex dynamics o...

15 Mar 1h 13min

Seemingly Positive Things That Make Bullies More Powerful

Seemingly Positive Things That Make Bullies More Powerful

Buy the Book: ⁠⁠For the Forces of Good: The Superpower of Everyday Negotiation⁠⁠ In this episode of "Negotiate Anything," host Kwame Christian sits down with Lucia Kanter St. Amour to discuss the...

14 Mar 1h

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