Where's the "Wow" in Hospitality?

Where's the "Wow" in Hospitality?

The goal of any successful hotel, casino or theme park shouldn't just be to provide their guests with a good time but to truly wow them, helping to improve guest loyalty and anticipate services before the guests know what they even need. The insights attained from Big Data and the visions behind the Internet of Things have the potential to provide visitors with an entirely personalized experience that unifies all components of their stay. So how do you go beyond mobile apps and build a travel, recreational experience that integrates all parts of the value chain and keeps guests coming back for more?

Guest 1: Michael Israel, Senior Vice President and CIO, Six Flags

Guest Bio: https://www.ciotalknetwork.com/contributor/michael-israel/

Guest 2: Morgan Geddie, Associate Dean, Department Chair and Professor, Recreation, Hospitality and Parks Management Department, California State University Chico

Guest Bio: https://www.ciotalknetwork.com/contributor/morgan-geddie/

More on this Episode: https://www.ciotalknetwork.com/wheres-the-wow-in-hospitality/

More on IoT: https://www.ciotalknetwork.com/topics/iot/

More on Big Data: https://www.ciotalknetwork.com/Topics/big-data/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

Episoder(842)

Agentic AI in the Wild: Accountability, Risk, and Leadership

Agentic AI in the Wild: Accountability, Risk, and Leadership

As AI agents move from experimentation to execution, enterprises are realizing that speed and efficiency are no longer the hardest problems to solve. Accountability is. In this CIO Talk Network conver...

2 Feb 42min

The CIO as the Conscience of AI

The CIO as the Conscience of AI

Organizations want the speed that AI promises, but they also need judgment. In this episode, Earl Newsome, CIO at Cummins, and Viren Shah, Chief Digital and Information Officer at AGCO, join Sanjog Au...

1 Des 202546min

Bridging the AI Readiness Gap I CIO Talk Network

Bridging the AI Readiness Gap I CIO Talk Network

Organizations are investing heavily in AI training and upskilling programs. Yet many still find that true capability is uneven. AI readiness is not just a list of tools or skills. It is the habit of t...

5 Nov 202543min

Reimagining the IT Team: People, Culture, Leadership | CIO Talk Network

Reimagining the IT Team: People, Culture, Leadership | CIO Talk Network

The IT function is evolving fast. It's no longer just about maintaining systems but about shaping culture, driving innovation, and aligning technology with business goals. In this episode of CIO Talk ...

23 Okt 202545min

How Risk Aware Leaders Build Lasts?

How Risk Aware Leaders Build Lasts?

In an era of black swan events, economic volatility, and rapid technological change, leaders must balance growth with governance to build organizations that endure. In this episode of CIO Talk Network...

15 Aug 202554min

Stitching Seamless Digital Journeys in a Minefield of Threats

Stitching Seamless Digital Journeys in a Minefield of Threats

The surge in digital transformation initiatives has brought forth many cybersecurity challenges. Businesses are under pressure to offer seamless digital experiences, which often means integrating mult...

18 Jul 202531min

Low-Code AI Apps- Enabling Innovation, Ensuring Control

Low-Code AI Apps- Enabling Innovation, Ensuring Control

Low-code systems democratize artificial intelligence tools, allowing nontechnical staff members to produce data-driven apps independently. This movement creates questions about governance, security, a...

16 Jul 202540min

The Paradox of Speed : Scaling Innovation Without Losing Control

The Paradox of Speed : Scaling Innovation Without Losing Control

Leaders today face growing pressure to move faster. They're driving digital transformation, adopting AI, and launching new business models at record speed. But when speed goes unchecked, it can cause ...

13 Jun 202549min

Populært innen Business og økonomi

stopp-verden
lydartikler-fra-aftenposten
dine-penger-pengeradet
e24-podden
rss-penger-polser-og-politikk
rss-borsmorgen-okonominyhetene
utbytte
pengepodden-2
pengesnakk
livet-pa-veien-med-jan-erik-larssen
finansredaksjonen
rss-sunn-okonomi
morgenkaffen-med-finansavisen
lederpodden
tid-er-penger-en-podcast-med-peter-warren
okonomiamatorene
stormkast-med-valebrokk-stordalen
rss-fa-makro
rss-andelige-tanker-med-camillo
rss-markedspuls-2