Self Storage Is More Than Metal Boxes | Operating Like a Real Business

Self Storage Is More Than Metal Boxes | Operating Like a Real Business

In this week’s episode of the Self Storage Insight Podcast, James Shepherd sits down with leaders from Alaska Mini Storage to discuss why self storage is more than just renting metal boxes—it’s about operating a real business. They share lessons from modernizing outdated systems, transitioning from handwritten records to digital tools, simplifying payments and autopay, improving lien auctions through online platforms, and building a team culture focused on customer experience and sales. Whether you operate a single facility or manage multiple sites, this conversation offers practical insights on leadership, tenant experience, and operational strategies that can improve occupancy and long-term performance.

Episoder(71)

How AI Is Transforming Storage Management

How AI Is Transforming Storage Management

In this week’s episode of the Self Storage Insight Podcast, James Shepherd sits down with Derric Hartzell, an experienced operator managing nearly 2,000 units to explore how artificial intelligence i...

1 Apr 26min

Why "More Than Storage" Wins in Today's Market

Why "More Than Storage" Wins in Today's Market

In this week’s episode of the Self Storage Insight Podcast, James Shepherd talks with Trouper Arnold of Hilltop Storage Solutions to explore how he transformed a traditional storage facility into a co...

18 Feb 38min

Build vs. Buy: The Real Cost of New Self Storage Construction

Build vs. Buy: The Real Cost of New Self Storage Construction

In this week’s episode of the Self Storage Insight Podcast, James Shepherd talks with Austin Scroggs of TruSteel Buildings to break down the build-versus-buy decision in self storage. Tune in to hear ...

17 Des 202528min

Building a Storage Empire: The 27-Facility Blueprint

Building a Storage Empire: The 27-Facility Blueprint

James Shepherd sits down with Don Tyree, Founder of Family Heirloom Storage, to uncover how he’s built a 27-property, 4,000-unit portfolio through smart acquisitions and hands-on management. Hear how ...

26 Nov 202525min

6 Stats about Storage You Can't Ignore

6 Stats about Storage You Can't Ignore

In Episode 101 of the Self Storage Insight Podcast, James Shepherd breaks down six data points that could redefine your facility's performance in 2026. Tune in to also catch insights into CCStorage's ...

12 Nov 202514min

Full Circle: 100 Episodes of Self Storage Insight

Full Circle: 100 Episodes of Self Storage Insight

James Shepherd & Ben Shirey go full circle: looking back at the podcast’s beginnings, celebrating milestones, and exploring how data, automation, and relationships keep the storage industry moving for...

5 Nov 202520min

Payments That Pay Back: Card Migrations, Dual Pricing & Automation for Self-Storage

Payments That Pay Back: Card Migrations, Dual Pricing & Automation for Self-Storage

In this episode of the Self Storage Insight Podcast, James Shepherd unpacks the self-storage payment playbook with Full Stack Payments CEO Jonathan Shirey. They cover the full journey: card migrations...

29 Okt 202525min

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