CDP and the Purpose of using Customer Insights with Oli Ward

CDP and the Purpose of using Customer Insights with Oli Ward

FULL SHOW NOTES https://podcast.nz365guy.com/298 Oli Ward’s life, educational and career background. Discussions about Oli’s journey within Microsoft and with Customer Insights? What does Oli’s current role involve? What skills do people need to succeed in Pre-Sales? What is a Customer Data Platform (CDP)? The benefits of using a CDP app, and what makes a CDP different? What is the difference between a CDP and CRM? What is Customer Insights, an...

Episoder(823)

AI Needs Context: Build Your Company “Core” File

AI Needs Context: Build Your Company “Core” File

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode with Balazs Horvath explores how AI is shifting from hype to practical value in business applications. The core ...

27 Apr 31min

Why AI Governance Becomes Critical with Agentic AI

Why AI Governance Becomes Critical with Agentic AI

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode breaks down why AI governance must evolve alongside agentic AI, drawing on the insights of Matthias Darblade. Th...

26 Apr 27min

Why AI Agents Will Replace How We Actually Work

Why AI Agents Will Replace How We Actually Work

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Cas de Morree and Mark Smith unpack why applied AI skills now matter more than prompts. They explore Copilot’s real streng...

22 Apr 27min

Build Your Own AI Agent Army Without Burnout

Build Your Own AI Agent Army Without Burnout

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode with Joris de Gruyter explores how advanced AI agents are reshaping individual productivity and technical work...

20 Apr 39min

Your 24/7 AI Employee: One-Click to Real Work

Your 24/7 AI Employee: One-Click to Real Work

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores the shift from prompt driven AI tools to personal AI assistants that act like always on teammates, wi...

19 Apr 26min

Don't Turn on Copilot Yet: Prep Your Data First

Don't Turn on Copilot Yet: Prep Your Data First

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Pieter Kops shares practical lessons from the front lines of Copilot adoption. He explains why organisations must fix secur...

15 Apr 20min

Why Low‑Code Is Dead in the Age of AI Agents

Why Low‑Code Is Dead in the Age of AI Agents

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores how AI, agents, and prompting are reshaping how software and business solutions are built. Mark Smith a...

13 Apr 39min

Change Leadership vs Management: What Humans Do Best

Change Leadership vs Management: What Humans Do Best

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores why emotional resilience is becoming a core leadership skill in the age of AI. Jennifer Selby Long ex...

12 Apr 33min

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