#165: Robbie Kellman Baxter—Getting Your Customers to Stick

#165: Robbie Kellman Baxter—Getting Your Customers to Stick

In today’ economy, businesses that are winning create connections and community. And this week’s guest is going to share how to do exactly that. Robbie Kellman Baxter joins us to discuss the membership economy and how to find your super users. Because when you make your customers feel like they are members of a club, you’ll make more money and perform a really valuable service. Also on this episode, we’re sharing an EntreLeader’s story on turning a stop sign into a starting line, and we’re giving you free tools to help you win. entreleadership.com/podcast 3 Reasons Team Members Fail Giveaway E1D LiveStream Infusionsoft's Lifecycle Marketing

Episoder(596)

This Family Drama Could Destroy This $3 Million Business

This Family Drama Could Destroy This $3 Million Business

Today, we’ll hear about:  How family drama is impacting a highly profitable business  A business owner dealing with an underperforming employee  What humility really is according to Dave Ramsey  A business owner looking for advice on an effective digital marketing strategy    Next Steps:  📞 Have a question for the show? Call 844-944-1070 or send us a message: https://ter.li/ask-us  📚 Learn about the EntreLeadership System: https://ter.li/system-p  💻 Get EntreLeadership Elite for your business: https://ter.li/elite-p  ✉️ Sign up to receive tactical tools, advice and resources in your inbox every week: https://ter.li/enl  🏢 Attend EntreLeadership Summit: https://ter.li/summit   🎤 Attend EntreLeadership Master Series: https://ter.li/masterseries   📖 Order Dave’s new book, Build a Business You Love: https://ter.li/b4kru2    Connect With Our Sponsors:  💼 Go to Belay Solutions or text ENTRE to 55123 for their free resource!  💻 Visit NetSuite today to learn more.  🧾 Visit Payority for a free consultation!  📈 Get started with Sales Gravy’s free resource, The Small Business Owner’s Guide to Hiring Salespeople.  📝 Use code ENTRE15 to get 15% off your first year of Trainual.    Listen to More From Ramsey Network:  🪑 Front Row Seat with Ken Coleman  🎙️ The Ramsey Show  💸 The Ramsey Show Highlights  🧠 The Dr. John Delony Show  🍸 Smart Money Happy Hour  💡 The Rachel Cruze Show  💰 George Kamel    Ramsey Solutions Privacy Policy

5 Mai 47min

I Can’t Figure Out How Much to Spend on Payroll

I Can’t Figure Out How Much to Spend on Payroll

Today we’ll hear about:  A business owner wondering how much of her revenue she should allocate to payroll  The key differences between a controller and a CFO  Why Dave Ramsey hates job descriptions and what he thinks is a better option  How to give money to charity with business profits    Next Steps:  📞 Have a question for the show? Call 844-944-1070 or send us a message: https://ter.li/ask-us  📚 Learn about the EntreLeadership System: https://ter.li/system-p  💻 Get EntreLeadership Elite for your business: https://ter.li/elite-p  ✉️ Sign up to receive tactical tools, advice and resources in your inbox every week: https://ter.li/enl  🏢 Attend EntreLeadership Summit: https://ter.li/summit   🎤 Attend EntreLeadership Master Series: https://ter.li/masterseries   📖 Order Dave’s new book, Build a Business You Love: https://ter.li/b4kru2  📃Build your KRA for free: https://ter.li/ks4jnp    Connect With Our Sponsors:  💼 Go to Belay Solutions or text ENTRE to 55123 for their free resource!  💻 Visit NetSuite today to learn more.  🧾 Visit Payority for a free consultation!  📈 Get started with Sales Gravy’s free resource, The Small Business Owner’s Guide to Hiring Salespeople.  📝 Use code ENTRE15 to get 15% off your first year of Trainual.    Listen to More From Ramsey Network:  🪑 Front Row Seat with Ken Coleman  🎙️ The Ramsey Show  💸 The Ramsey Show Highlights  🧠 The Dr. John Delony Show  🍸 Smart Money Happy Hour  💡 The Rachel Cruze Show  💰 George Kamel    Ramsey Solutions Privacy Policy

28 Apr 36min

Should I Leverage Debt to Speed My Business Growth?

Should I Leverage Debt to Speed My Business Growth?

Today we’ll hear about:  An owner looking to leverage debt to rapidly expand his business  A businesswoman who’s trying to avoid bankruptcy after a costly mistake  How customer service defines company success  A father hoping to bring his kids into the family business     Next Steps:  📞 Have a question for the show? Call 844-944-1070 or send us a message: https://ter.li/ask-us  📚 Learn about the EntreLeadership System: https://ter.li/system-p  💻 Get EntreLeadership Elite for your business: https://ter.li/elite-p  ✉️ Sign up to receive tactical tools, advice and resources in your inbox every week: https://ter.li/enl  🏢 Attend EntreLeadership Summit: https://ter.li/summit   🎤 Attend EntreLeadership Master Series: https://ter.li/masterseries   📖 Order Dave’s new book, Build a Business You Love: https://ter.li/b4kru2    Connect With Our Sponsors:  💼 Go to Belay Solutions or text ENTRE to 55123 for their free resource!  💻 Visit NetSuite today to learn more.  🧾 Visit Payority for a free consultation!  📈 Get started with Sales Gravy’s free resource, The Small Business Owner’s Guide to Hiring Salespeople.  📝 Use code ENTRE15 to get 15% off your first year of Trainual.    Listen to More From Ramsey Network:  🪑 Front Row Seat with Ken Coleman  🎙️ The Ramsey Show  💸 The Ramsey Show Highlights  🧠 The Dr. John Delony Show  🍸 Smart Money Happy Hour  💡 The Rachel Cruze Show  💰 George Kamel    Ramsey Solutions Privacy Policy

21 Apr 1h 3min

Am I Taking Advantage of My Employees?

Am I Taking Advantage of My Employees?

Today we’ll hear about:  A business owner wondering if he should offer company vehicles to his employees  A man considering if partnership is the right move  A woman looking for advice on how to pay off business debt  A son looking to hire the right team for his business while waiting for his father to sign it over    Next Steps:  📞 Have a question for the show? Call 844-944-1070 or send us a message: https://ter.li/ask-us  📚 Learn about the EntreLeadership System: https://ter.li/system-p  💻 Get EntreLeadership Elite for your business: https://ter.li/elite-p  ✉️ Sign up to receive tactical tools, advice and resources in your inbox every week: https://ter.li/enl  🏢 Attend EntreLeadership Summit: https://ter.li/summit   🎤 Attend EntreLeadership Master Series: https://ter.li/masterseries   📖 Preorder Dave’s new book, Build a Business You Love: https://ter.li/4zfr52    Connect With Our Sponsors:  💼 Go to Belay Solutions or text ENTRE to 55123 for their free resource!  💻 Visit NetSuite today to learn more.  🧾 Visit Payority for a free consultation!  📈 Get started with Sales Gravy’s free resource, The Small Business Owner’s Guide to Hiring Salespeople.  📝 Use code ENTRE15 to get 15% off your first year of Trainual.    Listen to More From Ramsey Network:  🪑 Front Row Seat with Ken Coleman  🎙️ The Ramsey Show  💸 The Ramsey Show Highlights  🧠 The Dr. John Delony Show  🍸 Smart Money Happy Hour  💡 The Rachel Cruze Show  💰 George Kamel    Ramsey Solutions Privacy Policy

14 Apr 47min

I’m Scared This Technology Will End My Business

I’m Scared This Technology Will End My Business

Today we’ll hear about:  An owner who’s afraid his business will become irrelevant  How an unexpected death is impacting a family business  The four keys to become a self-aware leader with Ken Coleman  A business owner who’s looking for his team to take more ownership    Next Steps:  📞 Have a question for the show? Call 844-944-1070 or send us a message: https://ter.li/ask-us  📚 Learn about the EntreLeadership System: https://ter.li/system-p  💻 Get EntreLeadership Elite for your business: https://ter.li/elite-p  ✉️ Sign up to receive tactical tools, advice and resources in your inbox every week: https://ter.li/enl  🏢 Attend EntreLeadership Summit: https://ter.li/summit   🎤 Attend EntreLeadership Master Series: https://ter.li/masterseries   📖 Preorder Dave’s new book, Build a Business You Love: https://ter.li/4zfr52  📘 Order Dave’s quick read, Delegation: https://ter.li/q5hmol    Connect With Our Sponsors:  💼 Go to Belay Solutions or text ENTRE to 55123 for their free resource!  💻 Visit NetSuite today to learn more.  🧾 Visit Payority for a free consultation!  📈 Get started with Sales Gravy’s free resource, The Small Business Owner’s Guide to Hiring Salespeople.  📝 Use code ENTRE15 to get 15% off your first year of Trainual.    Listen to More From Ramsey Network:  🪑 Front Row Seat with Ken Coleman  🎙️ The Ramsey Show  💸 The Ramsey Show Highlights  🧠 The Dr. John Delony Show  🍸 Smart Money Happy Hour  💡 The Rachel Cruze Show  💰 George Kamel    Ramsey Solutions Privacy Policy

7 Apr 49min

My Business Has Cash-Flow Issues

My Business Has Cash-Flow Issues

Today we’ll hear about:  A business owner struggling to cash flow projects  A leader wanting to prepare his team for an ownership transition  How a business doubled their revenue in one year  Dave Ramsey’s advice on handling credit card fees    Next Steps  📞 Have a question for the show? Call 844-944-1070 or send us a message: https://ter.li/ask-us  📚Learn about the EntreLeadership System: https://ter.li/system-p  💻 Get EntreLeadership Elite for your business: https://ter.li/elite-p  ✉️ Sign up to receive tactical tools, advice and resources in your inbox every week: https://ter.li/enl  🏢 Attend EntreLeadership Summit: https://ter.li/summit   🎤 Attend EntreLeadership Master Series: https://ter.li/masterseries   📖 Preorder Dave’s new book, Build A Business You Love: https://ter.li/4zfr52    Offers From Today's Sponsors  💼 Go to Belay Solutions or text ENTRE to 55123 for their free resource!  💻 Visit NetSuite today to learn more  🧾 Visit Payority for a free consultation!  📈 Get started with Sales Gravy’s free resource, “The Small Business Owners Guide to Hiring Sales People” 📝 Use code entre15 to get 15% off your first year of Trainual    Listen to More From Ramsey Network  🪑 Front Row Seat with Ken Coleman  🎙️ The Ramsey Show  💸 The Ramsey Show Highlights  🧠 The Dr. John Delony Show  🍸 Smart Money Happy Hour  💡 The Rachel Cruze Show  💰 George Kamel    Ramsey Solutions Privacy Policy

31 Mar 37min

Can My Business Survive Without a Partnership?

Can My Business Survive Without a Partnership?

Today, we’ll hear about:  A son deciding how to move forward with his business after his father’s death  A business owner dealing with the aftermath of a walkout  How Seth Dillon and The Babylon Bee are fighting for free speech   How insurance fraud is impacting a small business    Next Steps:  📞 Have a question for the show? Call 844-944-1070 or send us a message: https://ter.li/ask-us  📚 Learn about the EntreLeadership System: https://ter.li/system-p  💻 Get EntreLeadership Elite for your business: https://ter.li/elite-p  ✉️ Sign up to receive tactical tools, advice and resources in your inbox every week: https://ter.li/enl  🏢 Attend EntreLeadership Summit: https://ter.li/summit   🎤 Attend EntreLeadership Master Series: https://ter.li/masterseries   📖 Preorder Dave’s new book, Build A Business You Love: https://ter.li/4zfr52    Connect With Our Sponsors:  💼 Go to Belay Solutions or text ENTRE to 55123 for their free resource!  💻 Visit NetSuite today to learn more.  🧾 Visit Payority for a free consultation!  📈 Get started with Sales Gravy’s free resource, “The Small Business Owners Guide to Hiring Sales People”  📝 Use code ENTRE15 to get 15% off your first year of Trainual.    Listen to More From Ramsey Network:  🪑 Front Row Seat with Ken Coleman  🎙️ The Ramsey Show  💸 The Ramsey Show Highlights  🧠 The Dr. John Delony Show  🍸 Smart Money Happy Hour  💡 The Rachel Cruze Show  💰 George Kamel    Ramsey Solutions Privacy Policy

24 Mar 55min

How to Accurately Forecast Business Growth

How to Accurately Forecast Business Growth

Today we’ll hear about:  A business owner wondering how to predict future revenue  A woman seeking advice after not paying herself for two years  Dave Ramsey’s advice on how to kill the five enemies of team unity  How bad hires cause stress for business leaders    Next Steps  📞 Have a question for the show? Call 844-944-1070 or send us a message: https://ter.li/ask-us  📚 Learn about the EntreLeadership System: https://ter.li/system-p  💻 Get EntreLeadership Elite for your business: https://ter.li/elite-p  ✉️ Sign up to receive tactical tools, advice and resources in your inbox every week: https://ter.li/enl  🏢 Attend EntreLeadership Summit: https://ter.li/summit   🎤 Attend EntreLeadership Master Series: https://ter.li/masterseries   📖 Preorder Dave’s new book, Build A Business You Love: https://ter.li/4zfr52  📄 The 5 Habits That Kill Team Unity: https://ter.li/uz9pkt    Offers From Today's Sponsors  💼 Go to Belay Solutions or text ENTRE to 55123 for their free resource!  💻 Visit NetSuite today to learn more.  🧾 Visit Payority for a free consultation!  📈 Get started with Sales Gravy’s free resource, “The Small Business Owners Guide to Hiring Sales People” 📝 Use code ENTRE15 to get 15% off your first year of Trainual.    Listen to More From Ramsey Network  🪑 Front Row Seat with Ken Coleman  🎙️ The Ramsey Show    💸 The Ramsey Show Highlights  🧠 The Dr. John Delony Show  🍸 Smart Money Happy Hour  💡 The Rachel Cruze Show  💰 George Kamel    Learn More About Your Ad Choices   Ramsey Solutions Privacy Policy

17 Mar 52min