Patients Before Paperwork: Reducing Administrative Burden to Optimise Care - Colleen McDuffe - Episode 76

Patients Before Paperwork: Reducing Administrative Burden to Optimise Care - Colleen McDuffe - Episode 76

40% of a clinicians time is currently spent on administrative tasks within Ontario Health. Buy axing the fax though there is a huge opportunity to reduce administrative burden - specially in relation to paperbased workflows - freeing up clinicians to focus on delivering care.

Colleen McDuffe shares how the Patients Before Paperwork system is reinvigorating patient-clinician relationships and changing how providers communicate across the health ecosystem.

Colleen McDuffe, VP Customer Experience and Business Integration, Ontario Health

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Episoder(100)

AI vs. AI: Navigating California's new frontier in defending innovation, trust, and the digital state - Thea Mann - Episode 173

AI vs. AI: Navigating California's new frontier in defending innovation, trust, and the digital state - Thea Mann - Episode 173

Join Thea Mann, Chief Information Security Officer, Office of Data and Innovation, as she examines California's position at the forefront of global innovation — and at the centre of an increasingly co...

29 Mar 19min

Accelerating Digital Service Innovation through Whole of Government Digital Platforms - Alberto Delgi Esposti - Episode 172

Accelerating Digital Service Innovation through Whole of Government Digital Platforms - Alberto Delgi Esposti - Episode 172

Listen in this week as Alberto Delgi Esposti, Chief Technology Officer, Office of Digital Government, Department of Premier and Cabinet WA explores how Western Australia is transforming service delive...

22 Mar 18min

Interview with IBM's Rob Wilmot - Episode 171

Interview with IBM's Rob Wilmot - Episode 171

In this episode, we catch up with Rob Wilmot, General Manager and Managing Partner, IBM Consulting Canada about why AI is being positioned as a major productivity lever for government, particularly in...

15 Mar 38min

Bridging the Gap: Strengthening Collaboration Across Technology, Program, and Leadership - Sarah Soto-Taylor, Chris Given - Episode 170

Bridging the Gap: Strengthening Collaboration Across Technology, Program, and Leadership - Sarah Soto-Taylor, Chris Given - Episode 170

This week, we are joined by Sarah Soto-Taylor, Deputy Secretary of Strategic Development, California Government Operations Agency and Chris Given, Deputy Secretary for Technology and Innovation, Calif...

8 Mar 17min

Government Response to Data Breaches: Privacy Lessons Learned and Best Practices - Arilea Sill, Kathy Hartlen - Episode 169

Government Response to Data Breaches: Privacy Lessons Learned and Best Practices - Arilea Sill, Kathy Hartlen - Episode 169

As data breaches become more common, governments need to be ready to respond quickly, clearly and in a way that protects public trust. Join  Arilea Sill, Chief Information Access and Privacy Officer, ...

1 Mar 15min

Future-Forward Georgia – Innovation with Integrity - Shawnzia Thomas - Episode 168

Future-Forward Georgia – Innovation with Integrity - Shawnzia Thomas - Episode 168

In this episode, Shawnzia Thomas, State Chief Information Officer and Executive Director, Georgia Technology Authority explores how Georgia is advancing digital transformation by weaving innovation in...

22 Feb 19min

Making Digital Security Everyone's Business – Uplevelling Awareness and Skills Across the Organisation to Navigate the Modern Digital World - Peter Floyd - Episode 167

Making Digital Security Everyone's Business – Uplevelling Awareness and Skills Across the Organisation to Navigate the Modern Digital World - Peter Floyd - Episode 167

Tune in this week to hear Peter Floyd, Chief Digital Officer at the Department of Local Government, Water and Volunteers, as he shares a practical and people-focused approach to making cyber security ...

15 Feb 20min

Striking the Balance Between Risk and Tech Innovation - David Shanks - Episode 166

Striking the Balance Between Risk and Tech Innovation - David Shanks - Episode 166

In our latest episode, David Shanks, Deputy Commissioner of Enterprise and Integrated Integrity Services at Inland Revenue New Zealand, explores how governments can strike the right balance between em...

8 Feb 19min

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