U is for Usability

U is for Usability

In this episode we welcome the inimitible Christine Hemphill from Open Inclusion. With a background in design, Christine now specialises in inclusive product design, with a particular interest in age and disability. From retail to banking, healthcare to transport, Christine's knowledge, understanding and desire to disrupt the product design sector for the greater good is admirable. We're all 'users' of products, but due to her dislike of the transactional nature of this word, she makes sur...

Episoder(46)

Three Years of Design Thinking: A Celebration

Three Years of Design Thinking: A Celebration

Links to the listeners work mentioned in this episode:Dennis Candor The Event Playbook Coffee ChatsLiz Atkin Refreshing CommsVaughan Broderick Innovation in Action book waitlistIn this reflective epis...

14 Des 202552min

3 years of A Beginner's Guide to Design Thinking - reflections & celebrations.

3 years of A Beginner's Guide to Design Thinking - reflections & celebrations.

Links to the listeners whose work we mentioned in the episode:⁠Candor Dennis⁠ The Event Playbook Coffee Chats Series⁠Liz Atkin⁠ Refreshing Comms⁠Vaughan Broderick⁠ Innovation in Action waitlistIn this...

14 Des 202552min

3 years of design thinking - pause, reflect, celebrate!

3 years of design thinking - pause, reflect, celebrate!

Here are the links to the bodies of work mentioned by the listeners who asked us questions this episode: Candor Dennis - The Event Playbook Coffee Chat SeriesLiz Atkin - Refreshing CommsVaughan Broder...

14 Des 202552min

Navigating Communication Styles for Better Outcomes from Design Thinking

Navigating Communication Styles for Better Outcomes from Design Thinking

In this episode, Lucy and Tracy explore the critical role of communication in design thinking and collaboration. They discuss various communication styles, the impact of neurodiversity, and the import...

14 Nov 202529min

The Design of Everyday Things & Designing Your Life - Tracy's Book Reviews

The Design of Everyday Things & Designing Your Life - Tracy's Book Reviews

In this episode, Tracy Sharp discusses two influential books in the realm of design thinking: 'The Design of Everyday Things' by Don Norman and 'Designing Your Life' by Dave Evans and Bill Burnett. Tr...

13 Okt 202511min

Tiny Experiments & The Fax Club Experiment - Lucy's Book Review mini-sode

Tiny Experiments & The Fax Club Experiment - Lucy's Book Review mini-sode

In this mini-episode, Lucy Patterson explores the themes of design thinking, creativity, and the importance of embracing the messy middle in life and business. She reviews two impactful books, 'Tiny E...

13 Okt 202511min

The Essence of Innovation. (And Why Bigger Isn't Always Better in Design Thinking)

The Essence of Innovation. (And Why Bigger Isn't Always Better in Design Thinking)

In this episode Lucy and Tracy explore the multifaceted nature of innovation, emphasising the importance of iterative processes, understanding customer needs, and the role of design thinking in creati...

14 Sep 202533min

Embracing Vulnerability in the Creative Space

Embracing Vulnerability in the Creative Space

In this episode Lucy Patterson and Tracy Sharp explore the theme of vulnerability and its critical role in design thinking and creative spaces. They share personal stories of vulnerability, discuss th...

13 Aug 202534min

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