Episode 248: Mapping Conversations with Rebecca Evanhoe

These days, you can talk with the digital things around you, like voice assistants and chatbots. How are these experiences designed? Our guest today is Rebecca Evanhoe, co-author of Conversations with Things. You’ll learn about the four pillars of conversational design, what prototyping looks like for this field, how to develop a personality for your voice application, and more.

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Show Notes

• Conversations with Things – Rebecca’s book with Diana Deibel
• Episode 68: Conversational UX with Jonathan Stark
• Episode 173: Voice UX with Sina Kahen
• Siri, Alexa – some of the first voice assistants
• Wizard of Oz testing
• Roo – Planned Parenthood’s chat bot
• Voiceflow, Botmock, Botsociety – popular mapping tools
• Follow Women in Voice on Twitter and LinkedIn
• Lisa Falkson, Cathy Pearl – conversational designers
• Follow Rebecca on Twitter

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