How to get invited to the right conversations?

How to get invited to the right conversations?

Do you recognize this feeling... As a service design professional you're the last one who's invited to the party (often when it's almost over).

=== Selling Service Design with Confidence ===
For more information and instructions on how to apply head over to:
https://servicedesignshow.com/selling/
======================================

This isn't just bad for your morale but it also limits the value you can create. The holistic nature of service design requires you to be part of the "upstream" conversations. But that's easier said than done.

Because how do you make sure that you get invited to the right conversations, with the right people at the right time? Unfortunately the service design textbooks don't teach you any of this stuff. You have to look in different places to find answers.

Where? For instance in this episode of the Show. In this episode you'll hear 6 service design professionals share their best tips with you that have helped them to get a seat at the table.

And also learn about the pitfalls you really should try to avoid. Unless you don't mind being the last one invited to the party of course. This is one of those conversations that you wish you had heard earlier :)

Knowing how to get a seat at the table is skill that **every** service design professional should master. That's why in this episode you'll hear tips from someone who runs an agency, someone who's in-house, someone who's at a product focussed startup and others!

[ 1. Episode Guide ]

00:00 Welcome
04:00 The professionals
05:00 Marloes (in-house)
12:45 Hanna (scale-up)
21:30 Poorva (agency)
29:45 Ben (start-up)
39:00 Sue (independent)
51:15 Jules (founder)
1:00:00 Closing thoughts

[ 2. Selling Service Design with Confidence ]

For more information and instructions on how to apply head over to:
https://servicedesignshow.com/selling/

Episoder(315)

The Curse of the Competent Service Designers / Chad & Jin / Inside Service Design #11

The Curse of the Competent Service Designers / Chad & Jin / Inside Service Design #11

What happens when a service design professional does their job well...Usually? Absolutely nothing.No organizational gears grind. No customers complain. No one panics.You did your job, so the disaster ...

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My Biggest Lessons from 250 Episodes / Marc Fonteijn / Ep. #250

My Biggest Lessons from 250 Episodes / Marc Fonteijn / Ep. #250

I'll let you in on a small secret...Ten years ago, the Service Design Show was never even supposed to be a podcast. And somehow here we are. We've officially hit episode 250. Its been a decade since I...

26 Mar 35min

How to Lead with Head and Heart in the Age of AI / Birgit Geiberger / Ep. #249

How to Lead with Head and Heart in the Age of AI / Birgit Geiberger / Ep. #249

This episode falls into a pattern that's hard to ignore...I'm seeing a growing undercurrent of design leaders strongly advocating for a more sustainable approach toward work and life.It is hard to sep...

12 Mar 1h 4min

Mastering The Most Important Tool in Your Design Toolkit / Inside Service Design / Kara & Sidd / Ep. #10

Mastering The Most Important Tool in Your Design Toolkit / Inside Service Design / Kara & Sidd / Ep. #10

Let's be real for a moment...In the corporate context, what's the thing that usually gets rewarded the most?It’s often the person who "just" grinds through the chaos, works overtime to fix a broken pr...

5 Mar 59min

How to Use Your Design Skills to Build Strategic Allies / Belén Tello / Ep. #248

How to Use Your Design Skills to Build Strategic Allies / Belén Tello / Ep. #248

It’s the one thing they didn't teach in design school...We spend years learning how to understand what drives our users, map out complex journeys, and deliver useful service prototypes. But when it co...

26 Feb 1h 3min

Sticky Notes vs. Software and The Fight for Our Legitimacy / Inside Service Design / Ep. #09

Sticky Notes vs. Software and The Fight for Our Legitimacy / Inside Service Design / Ep. #09

Are we being left behind...Let's think about this for a moment.Architects have AutoCAD. Finance folks have Excel. Sales teams have Salesforce. The list goes on.But what do we as service design profess...

19 Feb 59min

Where did all the Service Designers go? / Giulia Di Gregorio / Ep. #247

Where did all the Service Designers go? / Giulia Di Gregorio / Ep. #247

If you look at the current job market, you might notice something strange... The words "service design" seem to be slowly disappearing from job titles. Does that mean our field is shrinking, or worse,...

12 Feb 58min

From The Experience Economy to The Transformation Economy / Joe Pine / Ep. #246

From The Experience Economy to The Transformation Economy / Joe Pine / Ep. #246

A few months ago I finally hit a major milestone...After years of putting it off, I finally started taking golf lessons.Jasper, my coach (or "pro" as they say in the golf world), has been helping me d...

3 Feb 1h 5min

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