SUMMER BONUS: Safe Is Risky

SUMMER BONUS: Safe Is Risky

Welcome to a special Remarkable Retail podcast summer series focused on what leaders need to do to help their organizations win the future and leap to higher ground. In this six-part limited series, Steve will be unpacking key lessons from his new best-selling book “Leaders Leap: Transforming Your Company at the Speed of Disruption,” available everywhere books are sold.

Clayton Christensen, the late great Harvard Business School professor, wrote one of the best business strategy books of all time. In his classic "The Innovator's Dilemma" he explains how successful companies often fail by becoming overly locked into their established business models and optimizing the heck out of them, thereby ignoring, more risky disruptive innovations.

Of course, back in 1997, when Christensen's book first started to have impact, e-commerce was in its infancy, smart devices were a decade away, and cloud computing and AI weren't even glimmers in anyone's eyes. The speed of disruption back then wasn't exactly glacial, but it was far, far slower than it is today.

Fast forward to today, and we are confronted with a New Innovator's Dilemma. Disruption is unrelenting, and the pace of change is often more exponential than linear.

Take a slow and steady approach to innovation and you may well get run over. Move with caution and you may fall further and further behind.

Right now, doing what we've always done, but just a little bit better may feel safe, but it is often the riskiest path we could possibly choose.

The evidence is overwhelming, and the verdict is in. Safe is risky.

And more and more, fortune favors the bold.

This 6-part summer series will explore why we must choose remarkable or risk irrelevance. We will go deep on unpacking the root causes that lead to an overly timid transformation. We will delve into what is required to lead in the face of relentless, unyielding disruption.

Season 9 of the Remarkable Retail podcast returns on September 10th in its usual format. Follow us wherever you enjoy your podcasts, and don’t forget to give us a 5-star review.

Join us at the CommerceNext Growth Show in New York June 23rd and 24th with this exclusive discount code for 10% off general admission tickets and FREE retail tickets: Your code is "REMARKABLE" . See you in the Big Apple!

About Us

Steve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling author of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.


Michael LeBlanc is a senior retail advisor, keynote speaker and media entrepreneur. Michael has delivered keynotes, hosted fire-side discussions hosted senior retail executive on-stage in 1:1 interviews worldwide. Michael produces and hosts a network of leading retail trade podcasts, including The Remarkable Retail Podcast, The Voice of Retail The Food Professor, The FEED powered by Loblaw and the Global eCommerce Leaders podcast. He has been recognized by the NRF as a global Top Retail Voice for 2025 and 2025 and continues to be a ReThink Retail Top Retail Expert for the fifth year in a row.

Episoder(296)

Stitch Fix CEO Matt Baer, Nike's Identify Crisis, Grocery's Looming Collapse of the Middle, and Pets.Com: The Sequel

Stitch Fix CEO Matt Baer, Nike's Identify Crisis, Grocery's Looming Collapse of the Middle, and Pets.Com: The Sequel

This week on The Remarkable Retail Podcast, Steve Dennis and Michael LeBlanc break down the forces reshaping retail before sitting down live at Shoptalk in Las Vegas with Matt Baer, CEO of Stitch Fix....

7 Apr 51min

Is AI Retail's New Front Door? with Bret Taylor (OpenAI Board Chair & Sierra CEO) and Guest Co-Host Neil Saunders

Is AI Retail's New Front Door? with Bret Taylor (OpenAI Board Chair & Sierra CEO) and Guest Co-Host Neil Saunders

Steve Dennis and Michael LeBlanc are joined by guest co-host Neil Saunders, Managing Director and retail analyst at GlobalData, bringing his signature analytical rigour and on-the-ground store insight...

31 Mar 46min

Lane Crawford's CEO Jennifer Woo on Building a Different Kind of Department Store; Plus Lululemon Struggles, Macy's Stalls, and Five Below Shines

Lane Crawford's CEO Jennifer Woo on Building a Different Kind of Department Store; Plus Lululemon Struggles, Macy's Stalls, and Five Below Shines

This week on The Remarkable Retail podcast, Steve Dennis and Michael LeBlanc begin with a sweeping look at the key retail and macro stories of the week, then dive into a compelling interview with Jenn...

24 Mar 53min

"Good Bookstores Selling Good Books" Our Interview with Barnes & Noble CEO James Daunt

"Good Bookstores Selling Good Books" Our Interview with Barnes & Noble CEO James Daunt

This week on the Remarkable Retail podcast, Michael LeBlanc and Steve Dennis unpack the retail news shaping the global economy—from the Iran war's impact on oil, freight and food prices to Kohl's disa...

17 Mar 52min

Iran War Shockwaves and Target’s Strategy Reset, with Guest Co-Host Kevin Ertell and Our Interview with EY's Malin Andrée & Jon Copestake

Iran War Shockwaves and Target’s Strategy Reset, with Guest Co-Host Kevin Ertell and Our Interview with EY's Malin Andrée & Jon Copestake

In this wide-ranging episode Steve Dennis and Michael LeBlanc are joined by special guest co-host Kevin Ertell, retail veteran, former Nike executive, and author of The Strategy Trap. The episode blen...

10 Mar 57min

What We Still Get Wrong About Modern Retail, Plus Get Ready to Rumble, Warby Wows, and Is Flat the New Up?

What We Still Get Wrong About Modern Retail, Plus Get Ready to Rumble, Warby Wows, and Is Flat the New Up?

Steve Dennis and Michael LeBlanc preview their upcoming ShopTalk “Retail Rumble” appearance before diving into a wide-ranging and timely discussion on what leaders still get wrong about modern retail ...

3 Mar 48min

Dan Frommer on the New Consumer, Plus Tariff Shockwaves, Wayfair Wobbles, and Walmart's Digital Acceleration

Dan Frommer on the New Consumer, Plus Tariff Shockwaves, Wayfair Wobbles, and Walmart's Digital Acceleration

Recorded live in the Narvar Podcast Studio at NRF Big Show, Steve Dennis and Michael LeBlanc sit down with Dan Frommer, the iconic tech journalist and Founder of The New Consumer, to explore the force...

24 Feb 51min

Driving Good Retail Returns with JD Sports' Henry Spear and Narvar's David Morin, Plus Saks Consolidates and Target Resets

Driving Good Retail Returns with JD Sports' Henry Spear and Narvar's David Morin, Plus Saks Consolidates and Target Resets

The hosts take open a sweeping look at the week’s most consequential retail developments before heading live to the Narvar Podcast Studio at the NRF Big Show for a deep dive into AI, agentic commerce,...

17 Feb 47min

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