Amy Chen on Innovating Urban Mobility at KONE: Elevating Buildings with AI, Digital Twins, and the Technician Assistant

Amy Chen on Innovating Urban Mobility at KONE: Elevating Buildings with AI, Digital Twins, and the Technician Assistant

In this episode, we are joined by Amy Chen, Chief Innovation Officer at KONE, and Jiska Druey from AWS, to explore how KONE is revolutionizing urban mobility. Amy shares how KONE’s AI-powered Technician Assistant helps 40,000 technicians optimize maintenance by providing real-time insights and troubleshooting suggestions. She discusses how AI and digital twins improve building accessibility and efficiency, with AWS enabling their predictive maintenance and cloud innovation. The conversation also covers KONE’s human-centric approach to innovation, emphasizing employee involvement and customer feedback. Amy offers leadership insights from her journey in the tech-driven transformation of a traditional industry, focusing on psychological safety and building agile, resilient teams. Looking ahead, Amy envisions AI playing a key role in preventive maintenance and enhancing smart building ecosystems through partnerships.

Episoder(47)

Magnus Hazell on Decarbonizing Europe: Aira Group's Disruptive Approach to Residential Heating with AI and Vertical Integration

Magnus Hazell on Decarbonizing Europe: Aira Group's Disruptive Approach to Residential Heating with AI and Vertical Integration

Description In this episode of the podcast, we're joined by Magnus Hazell, Product Director at Aira Group, and Jesse Kinnunen from AWS. They delve into Aira Group's bold mission to decarbonize 5 milli...

25 Jul 202530min

Anna Almen on Innovating Wealth Management: Infront's Data-Driven Approach to Fintech with GenAI

Anna Almen on Innovating Wealth Management: Infront's Data-Driven Approach to Fintech with GenAI

On the mic today: Anna Almen, CTO at Infront, and Marcela Cazacu Alotleh from AWS. Infront, a leading European fintech company with over 35 years of history, specializes in wealth management and tradi...

21 Jun 202528min

Simon Skoog on AI-Powered Logistics: How Apotea Delivers Customer Loyalty Through Automation and Safe AI Wins

Simon Skoog on AI-Powered Logistics: How Apotea Delivers Customer Loyalty Through Automation and Safe AI Wins

This time, we sit down with Simon Skoog, Chief AI Officer at Apotea, and AWS’s David Alele. Apotea, Sweden's leading online pharmacy, maintains its reputation through a core strategy of fast deliverie...

21 Jun 202525min

Nina Laaksonen on Digital Sovereignity: How WithSecure Leverages AI and GenAI to Protect European Companies in a Turbulent World

Nina Laaksonen on Digital Sovereignity: How WithSecure Leverages AI and GenAI to Protect European Companies in a Turbulent World

We’re talking with two great guests today: Nina Laaksonen, Chief Product Officer at WithSecure, and Mitchell Contursi from AWS. WithSecure, a European company with over 30 years of history in cybersec...

21 Jun 202528min

Angela Timofte on Building Trust at Scale: Trustpilot's AI-Powered Journey to Combat Fake Reviews and Empower Businesses

Angela Timofte on Building Trust at Scale: Trustpilot's AI-Powered Journey to Combat Fake Reviews and Empower Businesses

This episode dives into a discussion with Angela Timofte, Global VP of Engineering at Trustpilot, alongside Berkan Hittet from AWS. Trustpilot's core mission is to be the universal symbol of trust, co...

21 Jun 202530min

Victor Wennerholm on the Art of Customer Loyalty: How Voyado Hyperpersonalizes Retail Experiences with AI and GenAI

Victor Wennerholm on the Art of Customer Loyalty: How Voyado Hyperpersonalizes Retail Experiences with AI and GenAI

Today’s conversation features Victor Wennerholm, Product Manager at Voyado, and Fanny Nilsson representing AWS. Voyado is recognized as a pioneer in customer experience and loyalty, focusing exclusive...

21 Jun 202528min

Paolo Palumbo on Defending the Digital Frontier: WithSecure's Co-Security Approach, AI's Dual Role, and the Rise of Agentic AI

Paolo Palumbo on Defending the Digital Frontier: WithSecure's Co-Security Approach, AI's Dual Role, and the Rise of Agentic AI

In this episode, we dive into the world of cyber security with Paolo Palumbo, Vice President of WithSecure Intelligence, and Joakim Knutar from AWS. Paolo discusses WithSecure’s unique co-security mod...

10 Jun 202532min

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