[112] Microsoft Stack & Why MSPs May Consider an Alt Service Desk

[112] Microsoft Stack & Why MSPs May Consider an Alt Service Desk

In this interview, Richard speaks to Scott Riley, the founder of Cloud Nexus, a UK-based MSP specialising in the Microsoft Stack. Scott explains that he decided to niche the business to give a better service, outsourcing other tasks to select partners.

Richard and Scott discussed the pros and cons of working with the Microsoft Stack, and how niching into using it led Scott to set up the Microsoft 365 Masterclass.

Scott shared which tools he uses in Cloud Nexus and why MSPs should outsource their helpdesk. He also shares honestly about the limitations of outsourcing and when it’s not the best option.

Richard also asks Scott about the SOC and helpdesk support he gets from Uptime Solutions, the relationship they have with Cloud Nexus, and why Uptime’s company culture makes them a great fit for the business. Plus, Scott shares the best and worst things about running an MSP.

Mentioned in This Episode

Episoder(200)

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[189] The Final TubbTalk: Saying Goodbye to Tubblog

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[188] MSP Exits Uncovered: Everything You Wanted to Know (But Didn't Ask)

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[187] Smarter MSPs, Microsoft 365 & The Future of Managed Services

[187] Smarter MSPs, Microsoft 365 & The Future of Managed Services

In this episode of TubbTalk, Richard talks to Scott Riley. He’s the founder of Inside Agent, a platform that makes complex M365 security an absolute breeze for managed service providers. His journey h...

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[186] Better MSP Sales: No Hard Sell, Just More Confidence

[186] Better MSP Sales: No Hard Sell, Just More Confidence

In this interview, Richard Tubb talks to Kristian Walker. He’s an Account Executive - New Business at Huntress. Huntress are one of the world’s leading cybersecurity organisations. Kristian has been m...

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[185] How NetSec Became Emerging MSP of the Year

[185] How NetSec Became Emerging MSP of the Year

In this episode, Richard talks to Myles Peart. He's the Technical Director of NetSec, a UK-based managed service provider. The company recently won a prestigious MSP award from SuperOps and were named...

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[184] The MSP’s Guide to LinkedIn Growth: Expert Tips from John Espirian

[184] The MSP’s Guide to LinkedIn Growth: Expert Tips from John Espirian

In this interview, Richard Tubb speaks to John Espirian, a technical copywriter for many years. Having seen success on LinkedIn, he now works exclusively as a LinkedIn consultant.He has a private comm...

6 Jul 20251h 29min

[183] Cyber-Snakes, ChaosRATs & AI Villains: Acronis CISO Tells All

[183] Cyber-Snakes, ChaosRATs & AI Villains: Acronis CISO Tells All

In this episode, Richard speaks to Gerald Beuchelt. He's the Chief Information Security Officer at Acronis, a company protecting millions of endpoints across 54 data centres, many of them managed by M...

29 Jun 20251h 13min

[182] Managed Services for the Mind: Boosting Resilience for Leaders

[182] Managed Services for the Mind: Boosting Resilience for Leaders

In this episode, Richard Tubb speaks to Polly Brennan, a renowned mental fitness coach. She supports organisations to bring themselves back to a healthier mindset, boosting resilience and wellbeing no...

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