706: Tessa West | How to Deal with Jerks at Work

Tessa West (@tessawestnyu) is a social psychology professor at New York University and the author of Jerks at Work: Toxic Coworkers and What to Do About Them.

What We Discuss with Tessa West:

• The seven types of jerks at work: the kiss up/kick down, the credit stealer, the bulldozer, the free rider, the micromanager, the neglectful boss, and the gaslighter.
• Why prioritizing conflict management as a skill is crucial for identifying and coexisting with jerks at work.
• How to stop the jerks at work from taking credit for all of your good ideas.
• Have mercy: jerks at work aren't necessarily villains -- their poor patterns hurt them just as much as they hurt everyone else.
• What we can do to ensure that we're not the jerks at work.
• And much more...

Full show notes and resources can be found here: jordanharbinger.com/706

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Miss the first show we did with Pivot co-host and NYU Stern School of Business professor Scott Galloway? Catch up here with episode 204: Solving the Algebra of Happiness!

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