HVAC Failures Every Installer Must Avoid to Protect Compressors with John Davidson | Part 2
In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with John Davidson, Regional Trainer at Fujitsu General America, Inc. They discuss inverter-driven heat pump systems, emphasizing the benefits of maintaining consistent temperatures and proper system sizing. John shares best practices for installation, including flaring techniques, pressure testing, and vacuum procedures. The conversation also covers the importance of voltage monitoring, surge protection, and using the right tools like torque wrenches and micron gauges. Together, they highlight how attention to detail helps improve system performance and reliability. Gary and John talk about how inverter-driven heat pumps help keep homes comfortable and save energy. John explains why steady heating is better than deep setbacks and how proper sizing avoids overworking the system. They cover key installation tips like using nitrogen when brazing, getting flare connections right, and pressure testing to avoid leaks. John shares why torque wrenches and micron gauges matter and how small steps can prevent system damage. They finish by stressing the need for surge protection, voltage checks, and clear communication with homeowners about system use and comfort goals. Expect to Learn: Why inverter heat pumps are better for steady comfort and energy savings. How to flare and torque refrigerant lines the right way to avoid leaks. The best practices for pressure testing and pulling a deep vacuum. Why surge protection and voltage monitoring help protect HVAC systems. How talking with homeowners about use and comfort leads to better installs. Episode Highlights: [00:00] - Intro to John Davidson in Part 02 [01:33] - Inverter systems & temperature control [03:21] - Maintaining temp vs. deep setbacks [05:13] - Gary discusses flare seat lubrication [07:17] - Flare lubrication debate [10:30] - Pressure testing procedures [13:52] - Vacuum & moisture concerns [15:40] - Power quality & protection [19:40] - System application & dehumidification discussion [22:44] - Gary wraps up the conversation This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Davidson on: LinkedIn: https://www.linkedin.com/in/johndavisonvrf/ Fujitsu General America, Inc: https://www.linkedin.com/company/general-inc-us/ Website: Fujitsu General America, Inc: https://www.fujitsugeneral.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
26 Jan 23min
How Inverter Heat Pumps Maintain Capacity in Extreme Cold for HVAC Pros with John Davidson, Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with John Davidson, Regional Trainer at Fujitsu General America, Inc. John explains how heat pumps work in cold climates by using refrigerant technology to move heat from outside to inside. He discusses the role of coil temperature, pressure, and energy transfer in the heating process. The episode also covers inverter technology, the importance of base pan heaters, and how matched air handlers improve system efficiency. John shares tips for choosing between dual-fuel and all-electric setups based on cost, climate, and home design. In this conversation, John explains how heat pumps use refrigerant and pressure changes to move heat in cold weather. He gives clear examples to help listeners understand how coils absorb energy even in freezing temperatures. John also talks about the role of inverter compressors in matching indoor heating needs and how newer models improve low-temperature performance. He highlights the importance of base pan heaters and proper drainage to prevent damage during defrost. The discussion ends with a look at dual fuel versus all-electric setups and how system design affects comfort and efficiency. Expect to Learn: How heat pumps move heat from cold outdoor air using refrigerant and coil temperature. Why pressure and temperature changes are key to efficient heat transfer in HVAC systems. What inverter technology does to match heating needs and improve comfort. How base pan heaters prevent ice damage and support proper defrost operation. When to choose dual fuel or all-electric setups based on cost, climate, and home needs. Episode Highlights: [00:00] - Intro to John Davidson in Part 1 [02:15] - Heat pumps thrive in cold [03:58] - Visual: How heat really moves [07:09] - Real-world analogy for temperature difference [09:20] - Inverter technology explained [10:53] - XLT/XLT+ capacity in extreme cold [13:40] - How cold-climate heat pumps gain capacity [14:35] - Critical role of the base pan heater [17:28] - Dual fuel vs. all-electric system choice [22:33] - Systems that monitor efficiency This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Davidson on: LinkedIn: https://www.linkedin.com/in/johndavisonvrf/ Fujitsu General America, Inc: https://www.linkedin.com/company/general-inc-us/ Website: Fujitsu General America, Inc: https://www.fujitsugeneral.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
22 Jan 23min
HVAC Playbook for HVAC Owners to Build, Scale, and Exit Profitably with Greg Crumpton
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss the business side of HVAC with veteran technician and entrepreneur Greg Crumpton, the Vice President of Service Logic. Greg is an expert in mission-critical environments like data centers and hospitals. Greg shares his vast knowledge of the HVAC business, covering everything from financials and profit margins to building a solid team and breaking into specialized markets like liquid cooling. Expect to Learn: - How to calculate and interpret key financial metrics like EBITDA and Net Profit for HVAC businesses. - The importance of team culture and how to build a solid team in an HVAC business. - Key strategies for moving from working "in" the business to working "on" the business as an owner. - How to break into mission-critical work, including data centers and liquid cooling systems. - Tips for retaining top employees and building a culture of excellence within your company. Episode Breakdown with Timestamps: [00:00:00] - Introduction to the Episode [00:01:05] - Understanding EBITDA and Profit Margins in HVAC [00:03:51] - Transition from Technician to Business Owner [00:06:52] - Building a Strong Company Culture and Team [00:13:19] - Breaking into Mission-Critical HVAC Work [00:16:32] - Opportunities in Liquid Cooling and Direct Refrigerant to the Chip [00:20:57] - Closing Remarks and Contact Information Follow Greg Crumpton on: LinkedIn: https://www.linkedin.com/in/crumptonskilledtrades/ Instagram: https://www.instagram.com/gregcrumpton/?hl=en Facebook: https://www.facebook.com/gregcrumpton.airtight/ Company's Website: https://www.servicelogic.com/ Company's LinkedIn: https://www.linkedin.com/company/service-logic Follow Furman Haynes on: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
21 Jan 21min
What Every HVAC Contractor Misses About Humidification and Home Health with Chris Howells Part 2
In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Chris Howells, Senior Training and Development Manager at AprilAire. They discuss briefly about humidification, comparing steam and evaporative humidifiers, and explaining how to properly size and install them. Chris shares tips on using absorption distance to avoid condensation and highlights the role of dew point in home comfort. The episode also covers the health, comfort, and structural benefits of balanced humidity and encourages HVAC professionals to learn more about building science to better serve their customers. Gary and Chris talk about how the right humidifier setup improves comfort and protects homes. Chris explains how to choose between steam and evaporative systems based on home size, air volume, and building tightness. They go over why absorption distance matters and how to avoid moisture problems in ductwork. Chris shares tips on using dew point to guide humidity levels and highlights the health and energy benefits of proper control. They wrap up with advice for techs to focus on education, not just sales, and to build trust by offering real solutions for better indoor air. Expect to Learn: How to choose between steam and evaporative humidifiers based on home size and airflow. Why absorption distance is key to avoiding condensation in ductwork. The role of dew point in comfort and how it compares to relative humidity. How humidity affects health, energy use, and the life of building materials. Why building science knowledge helps HVAC pros solve hidden comfort issues. Episode Highlights: [00:00] - Intro to Chris Howells in Part 02 [01:21] - Water Quality & Humidifier Conductivity [04:58] - Dispersion Tube Placement Guidelines [06:55] - Effects of Low Humidity [09:41] - Dew Point vs. Relative Humidity [11:33] - Building Science in HVAC [14:03] - AprilAire Overview [16:45] - Ethical IAQ Solutions for Contractors This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Chris Howells on: LinkedIn: https://www.linkedin.com/in/chris-howells-5aa32b64 AprilAire : https://www.linkedin.com/company/aprilaire/ AprilAire (website): https://www.aprilaire.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
15 Jan 20min
What HVAC Technicians Must Know about Money before Starting a Business with Greg Crumpton
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss the business side of HVAC with veteran technician and entrepreneur Greg Crumpton, the Vice President of Service Logic. Having built and sold his own HVAC business, Greg shares invaluable advice for technicians considering the leap into business ownership. Starting as a technician, he rose through the ranks to service manager, general manager, and eventually founded and sold his own HVAC company. This episode focuses on financial literacy, cash flow management, invoicing, and the crucial mindset shifts needed for success as a contractor-turned-owner. Expect to Learn: - Why understanding finances is the cornerstone of starting an HVAC business. - How to price your services correctly and avoid undercharging. - The importance of cash flow, invoicing terms, and collection strategies. - Common mistakes new business owners make - and how to avoid them. - How automation and process improvements can streamline billing and improve profitability. Episode Breakdown with Timestamps: [00:00:00] – Introduction to the Episode [00:00:59] – Greg's Background and the Technician-to-Owner Journey [00:05:09] – Learning the Financial Side of Business [00:09:42] – Pricing, Margins, and Knowing Your Costs [00:13:03] – Invoicing Strategy and Payment Terms [00:17:18] – Automation and Delegation in Billing [00:19:02] – Setting a Competitive Hourly Rate [00:21:52] – Gross Margin vs. Net Profit (EBITDA) Follow Greg Crumpton on: LinkedIn: https://www.linkedin.com/in/crumptonskilledtrades/ Instagram: https://www.instagram.com/gregcrumpton/?hl=en Facebook: https://www.facebook.com/gregcrumpton.airtight/ Company's Website: https://www.servicelogic.com/ Company's LinkedIn: https://www.linkedin.com/company/service-logic Follow Furman Haynes on: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
14 Jan 26min
The HydroCore Humidifiers for HVAC Contractors to Reduce Water Waste with Chris Howells Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Chris Howells, Senior Training and Development Manager at AprilAire. Chris shares insights on new humidification technology from AprilAire, including fan-powered and bypass humidifiers that reduce water waste. He explains how the HydroCore assembly improves efficiency and maintenance while addressing common concerns like microbial growth. The discussion covers the impact of modern HVAC systems on humidification and how to choose between fan-powered and bypass models. Chris also talks about steam humidifiers and how water quality affects their performance. In this conversation, Chris explains how the HydroCore assembly improves efficiency and reduces maintenance in modern humidifiers. He shares insights on adapting to changes in HVAC systems, like heat pumps and lower airflow, and discusses how these factors influence the choice between fan-powered and bypass models. Chris also addresses common concerns about mold, outlines proper installation practices, and talks about when steam humidifiers are the most effective option. Expect to Learn: What makes AprilAire's new humidifiers more efficient and how they reduce water waste. How the HydroCore assembly works and why it improves performance and maintenance. Why lower airflow and heat in modern HVAC systems change how humidifiers should be used. When to choose fan-powered versus bypass humidifiers based on system setup. How proper installation and service prevent mold and ensure healthy indoor air. Episode Highlights: [00:00] - Intro to Chris Howells in Part 1 [02:03] - How humidifiers work: evaporation vs. steam [03:15] - Homeowner concerns: water waste & maintenance [05:23] - Educating homeowners and maintenance contracts [08:59] - How heat pumps affect humidifier performance [11:31] - Cold vs. hot water feed installation [14:08] - Fan-powered vs. bypass humidifiers explained [17:14] - Fan-Powered vs. Bypass Humidifiers: How to Choose [21:12] - Steam humidifiers & water conductivity This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Chris Howells on: LinkedIn: https://www.linkedin.com/in/chris-howells-5aa32b64 AprilAire: https://www.linkedin.com/company/aprilaire/ Website: AprilAire: https://www.aprilaire.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
13 Jan 22min
The Kroil Beats Modern Lubricants for HVAC Technicians to Stop Breakdowns with Sal Randisi, Part 2
In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Sal Randisi, Vice President of Business Development at Kano Labs - Makers of Kroil and Super Lube. They discuss the role of lubricants in HVAC maintenance, from penetrating oils like Kroil to dielectric greases and anti-seize solutions. Sal explains the importance of using the correct viscosity based on ISO standards and shares how proper lubrication can extend equipment life. The episode also highlights the benefits of products like Kroil with graphite and the new low-odor Kroil Clear for sensitive environments. Gary and Sal talk about how the right lubricants help HVAC techs keep systems running smoothly. Sal explains why using the correct oil viscosity matters and how ISO numbers help match specs across equipment. They go over when to use products like Kroil for rusted parts and how patience makes a difference with tough bolts. Sal shares tips on using dielectric grease, anti-seize, and new low-odor products for clean indoor jobs. They wrap up with advice on picking the best lube for each task and keeping tools ready for any service call. Expect to Learn: Why ISO viscosity standards matter when choosing lubricants for HVAC systems. How Kroil helps loosen rusted parts and why patience improves results. When to use products like Kroil with graphite or silicone for added protection. The best ways to use dielectric grease and anti-seize for long-term maintenance. How to build a complete lube kit for service calls in different HVAC settings. Episode Highlights: [00:00] - Intro to Sal Randisi in Part 02 [02:01] - Introducing Kroil & Lubricant Talk [05:07] - Lubricant Standards (ISO vs. Others) [07:38] - How to Use Kroil Effectively [14:15] - How Kroil's "Creeping Oil" Technology Works [16:12] - Service Technician Mindset [20:31] - Closing Remarks & Appreciation This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Sal Randisi on: LinkedIn: https://www.linkedin.com/in/sal-randisi-10b58131/ Kano Labs - Makers of Kroil and Super Lube: https://www.linkedin.com/company/kano-laboratories/ Website: Kano Labs - Makers of Kroil and Super Lube: https://www.kroil.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
8 Jan 21min
The Branding and Marketing Tips for HVAC Professionals to Win Local Leads with Kimberly & Peter
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss with guests Kimberly Sevilla, Founder of Shelter Air and Peter Troast, Founder & CEO of Energy Circle LLC, how to break down the most important and often overlooked steps to building an HVAC company's online presence. From setting up a high-impact Google Business Profile to navigating customer reviews, virtual phone numbers, service areas, and answer-engine optimization, this episode is a masterclass in building digital trust and ranking above competitors Expect to Learn - How to properly set up your Google Business Profile for maximum ranking - Why your phone number matters more than you think - Smart review strategies that boost credibility - How to leverage Google Posts, Q&A, and seasonal category changes. - The power of niching down & owning your local market radius - Grassroots strategies for winning your first customers Episode Breakdown with Timestamps [00:00:00] – Introduction [00:00:54] – Online Booking vs Personal Touch [00:02:37] – Why You Shouldn't Use Your Personal Cell Number [00:04:10] – Google Business Profile: The Starter Pack [00:06:09] – Review Strategy 101 [00:10:40] – The Power of the 24-Hour Rule [00:14:39] – From SEO to AEO: Answer Engine Optimization [00:15:48] – Finding Your First Customers [00:18:09] – Referral Systems That Actually Work [00:18:53] – Should You Discount Friends & Family? [00:19:50] – Shoulder Season Survival Tips [00:21:37] – Final Advice for New HVAC Owners Follow Kimberly Sevilla on: LinkedIn: https://www.linkedin.com/in/kimberlysevilla Company's Website: https://shelter-air.com/ Company's LinkedIn: https://www.linkedin.com/company/shelterair Company's Facebook: https://www.facebook.com/ShelterAir/ Company's Instagram: https://www.instagram.com/shelter.air/?hl=en Follow Peter Troast on: LinkedIn: https://www.linkedin.com/in/petertroast Instagram: https://www.instagram.com/petertroast/?hl=en Facebook: https://www.facebook.com/peter.troast/ Company's Website: https://www.energycircle.com/home-page Company's LinkedIn: https://www.linkedin.com/company/energy-circle-llc Follow Furman Haynes on: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
7 Jan 22min
