EP270: Briony Platt, Founder of Lean Into Learning -Being a Billing manager is the TOUGHEST job in recruitment
Briony Platt, Founder and Director of Lean Into Learning, delves into the crucial yet challenging role of the billing manager in the recruitment industry. With her knowledge of 25 years in the recruitment industry, to now transitioned into a training development role, running her own business. They discuss how a billing manager role is a delicate balance between managing people and driving revenue, making it one of the toughest positions in the field. Briony argues that separating these functions might not be feasible, as it could lead to fewer people willing to take on such responsibilities.The conversation also touches on the fact that management roles are often more vulnerable during economic downturns, and emphasizes the need for a long-term approach to team development rather than focusing purely on short-term revenue generation.The duo then explores the key attributes of successful billing managers. They highlight the importance of a blend of altruism and self-motivation, effective team management, and strong time management. Briony adds that having a growth mindset and the ability to delegate tasks is critical, while Lysha points out that billing managers often go unrecognized for the complexity of their role, suggesting that training should focus more on the leaders above them rather than the managers themselves.Briony recounts her experience of feeling overwhelmed in a leadership role, which led her to seek support and training. Succession planning and talent development are further discussed, expressing the importance of identifying future business needs and aligning team skills accordingly, stressing the need for continuous communication and regular talent reviews to ensure team members are developing in the right direction. A layered approach to role development, starting with candidate side exposure works best. Wrapping the episode up with a conversation about adaptability and the evolution of business roles, in recruitment. Talking about the importance of recognising where individuals excel and how the 360 recruitment model may not suit everyone. Businesses should invest in their people, focusing on continuous learning and leadership developmentConnect with Briony here - https://www.linkedin.com/in/briony-platt-lean-into-learning/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi, Keybridge IT and Diversity and Inclusion .Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast...Our Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Diversity in Recruitment helps recruitment businesses understand diversity, equity, and inclusion in a way that makes sense. Our training and advisory work is designed anidence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have to be complicated and scary - it’s simply about fair, ethical and high-quality...
7 Apr 44min
EP269: Roisin McCabe, Founder of Greenback Group - How and why should you build a real life community
Roisin McCabe, Founder of Greenback Group, a community & network building business, shares her entrepreneurial journey and insights - Roisin founded the group after her husband, Ryan McCabe, sadly passed away. She shared her perspective on the importance of community, explaining how her background as a teacher shaped her understanding of fostering environments where individuals can support and learn from each other. She highlighted that Greenback Group attracts individuals who are aligned in values and have a genuine desire to help others. Lysha and Roisin delved into the qualities of a successful CEO, including drive, balance, self-awareness, and the ability to surround oneself with supportive people who can provide valuable insights.The conversation turned to the challenges of building and maintaining community, with a focus on the value of face-to-face interactions. Both agreed that while digital platforms like WhatsApp are useful, in-person events are crucial for cultivating meaningful connections. Roisin emphasised the importance of human interaction in a world increasingly dominated by technology and automation.They discussed the resurgence of in-person events and the necessity of socialising in a tech-driven world. Roisin suggested that people are craving face-to-face connection after months of isolation, and they touched on the potential for retreats to help CEOs and professionals focus and connect on a deeper level.Roisin also shared updates on the “Run for Ryan” initiative, a charity event in memory of her late husband, Ryan McCabe. The event, which includes both in-person and virtual runs, has attracted nearly 500 participants worldwide, with Bullhorn matching sign-up fees for the next 200 people. The event supports multiple charities Ryan was passionate about.In closing, Roisin discussed the Ryan McCabe Foundation, which provides grants to charities in line with Ryan's legacy. Lysha encouraged listeners to get involved and learn more. https://www.justgiving.com/crowdfunding/run-for-ryan-2025Connect with Roisin here - https://www.linkedin.com/in/roisin-mccabe-353467332/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi, Keybridge IT and Diversity and Inclusion .Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast...Our Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Diversity in Recruitment helps recruitment businesses understand diversity, equity, and inclusion in a way that makes sense. Our training and advisory work is designed anidence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have to be complicated and scary - it’s simply about fair, ethical and high-quality recruitment.Keybridge IT Solutions is a London-based Fully Managed IT Support and...
31 Mar 34min
EP268: Ellie Kay, Founder at The Key 2 ADHD - The Key to hiring with ADHD
Joined by Ellie Kay, sharing her remarkable journey from a success in recruitment to launching her own business- The Key 2 ADHD. Ellie opens up & explains her career path before her diagnosis of ADHD; Ellie joined recruitment straight after University, then goes onto starting her own business at 27 years old, trained redundant recruiters through the recession in 2008, then she became a REC2REC, not long after she returned back to the recruitment industry and now today- an ADHD Coach!"How inclusive is the Recruitment industry for Neurodiversity?" Both Lysha and Ellie touch on the concept of neurodiversity, explaining the three types of ADHD- hyperactive, attention deficit, and combined. Ellie shares her personal experiences of impulsivity, risk taking, forgetfulness and the coping strategies she had developed over time.In this episode, it was suggested that many people within recruitment, including founders & leaders, may have ADHD without realising it! Do you think you have some traits of ADHD? Ellie discusses the need for education within and emphasises the importance of how neurodiverse employees should be supported in the workplace, with ADHD friendly work cultures. Is it difficult for them to say 'no'? Ellie concludes by stressing the importance of supporting mental health in the workplace. Don't let you neurodiverse employees burn out. They estimated that up to a quarter of people in the industry may have ADHD. Expressing the need to understand and support neurodivergent individuals, to reduce anxiety and enhance performance in the workplace.This episode provides an empowering look over neurodiversity and mental health, inside of the recruitment industry... it definitely helps those understand how to better a workplace, for everyone!Connect with Ellie here - https://www.linkedin.com/in/elliekaythekey2adhd/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi, Keybridge IT and Diversity and Inclusion .Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast...Our Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Diversity in Recruitment helps recruitment businesses understand diversity, equity, and inclusion in a way that makes sense. Our training and advisory work is designed anidence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have to be complicated and scary - it’s simply about fair, ethical and high-quality recruitment.Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much more didence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have to be...
24 Mar 36min
EP267: Ian Knowlson, Business Growth Expert at Talence - What should Leaders be doing RIGHT NOW to succeed?
Ian Knowlson, an expert in global strategy, who better than to interview on what we should be doing as recruiters to thrive in the current recruitment evolution. With his 40 years of recruitment experience and now therefore coaching abilities in his worldwide board advisory role, we ask Ian to plagiarise what all the top global recruitment firms are doing to take strides forward...So, we can all do the same!Key trends touched on:Pivoting & Innovation...Relationship...Ai...Future proofing...Also, highlights the 5 global markets that are expanding this year; examples of - healthcare, education, construction, renewable energy, & technology. What does the Employment Rights Bill mean to you as a recruitment business?As an industry we are evolving and what is the role of artificial intelligence in the recruitment industry; with Ian urging leaders to embrace AI whilst acknowledging its limitations, particularly in areas like emotional intelligence and persuasion- these are crucial for effective recruitment and we explore how it is the Human that has this control, not the AI.The dynamic duo discuss the power of storytelling & creating a compelling business vision to inspire employees and attract clients. Dive into the episode...Connect with Ian here - https://www.linkedin.com/in/ianknowlson/Link to Ian's blog here too - https://www.linkedin.com/posts/activity-7293300663160111105-kUei?utm_source=share&utm_medium=member_desktop&rcm=ACoAAABdmDUBTLuXoCiMUqTimEGH_9OlxBqkBGo-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi, Keybridge IT and Diversity and Inclusion .Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast...Our Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Diversity in Recruitment helps recruitment businesses understand diversity, equity, and inclusion in a way that makes sense. Our training and advisory work is designed anidence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have to be complicated and scary - it’s simply about fair, ethical and high-quality recruitment.Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much more didence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have to be complicated and scary - it’s simply about fair, ethical and high-quality recruitment.
17 Mar 42min
EP266: Tom White, CEO At 5Values - Why The Phone Is More Important Than AI
Our host, Lysha Holmes is joined by Tom White, Owner & Founder of 5 Values - a recruitment & media business. Tom dives deep into his journey from starting out in recruitment back in 2008 to now leading a business that spans across three brands: 5V Tech, 5V Video, & 5V Media. Alongside his role as CEO at 5values, he also produces sales advice content through his platform- Tom White Talks; Sharing his expertise with over 45,000 followers across social media platforms.In this weeks episode:Tom reflects on debunking the myths surrounding sales, arguing that sales skills are essential for everyone, while some people shy away from selling, it’s a skill that everyone should embrace to succeed in any field.Despite the growing use of technology & messaging apps, Tom advocates for the timeless power of a phone call in sales negotiations; discussing how phone calls allow for deeper rapport building and quicker resolution of issues—an element that’s often missing from text-based communication.AI in recruitment:is a tool, not a threat...Reflecting on changes in social media, they both agree LinkedIn’s effectiveness as a recruitment tool has waned over time. Tom shares how he’s adjusted his strategy, using video content on LinkedIn to connect with clients & expand his business network. Both plunge into the importance of building a broader approach to attracting clients and candidates, rather than relying solely on LinkedIn. Despite economic challenges and industry changes, Tom delve into the topic of how adaptability is key. Creating meaningful content can help navigate difficult times; embracing new technologies & staying passionate about your work will be essential for success.There is so much value in this episode and so much to take away from it... enjoy!Connect with Tom here - https://www.linkedin.com/in/tom5values/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi, Keybridge IT and Diversity and Inclusion .Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast...Our Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Diversity in Recruitment helps recruitment businesses understand diversity, equity, and inclusion in a way that makes sense. Our training and advisory work is designed anidence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have to be complicated and scary - it’s simply about fair, ethical and high-quality recruitment.Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much more didence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have...
10 Mar 37min
EP265: Greg Savage, Principal of Savage Recruitment Academy - Back To The (Recruitment) Future B
Greg Savage is making his THIRD entrance back on the show- his first was back in 2020 which put our podcast on the global map; and he is BACK, bringing his knowledge of the recruitment industry to every single recruiter listening.Board adviser, Speaker around the world, even an Author - with an audience of 350k followers on LinkedIn; Greg delves into the topic of creating and keeping target audiences on LinkedIn as a recruiter - whether that being as a leader or all the way to being a starter/newbie recruiter. Advising to steer away from the "likes" obsession and "viral" achieving posts if that doesn't get you the engagement from your wanted audience. It is all about ROI! Lysha asks Greg in this episode: what does a top biller look like to YOU in 2025? The question is - What do you think Greg's views are?...The understanding of AI in Recruitment can be misunderstood; "it will replace recruiters", "AI can do it all". Greg proves in this episode the good can't be replaced, if you adapt, make the changes & don't hide behind the digital. AI can do it "all" but finding what humans can do better is the key.Greg is visiting the UK soon and hosting a few REC master classes in Edinburgh, Manchester and London. Mastering How we balance AI & Recruitment with human influencing skills. If you are interested to attend the event, link to Book is here - https://bit.ly/42gI6Qw and remember to mention the Recruiter's Recruitment Podcast if you do:)To conclude, this episode is full of everything you need to know and has much to learn from. Delving into hiring strategies, how to build plans for success and in Greg's book with what works and the mistakes of starting a new business. There is absolutely no-one like Greg in the industry, and he is a total legend, Enjoy... Connect with Greg here - https://www.linkedin.com/in/gregpsavage/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi, Keybridge IT and Diversity and Inclusion .Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast...Our Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Diversity in Recruitment helps recruitment businesses understand diversity, equity, and inclusion in a way that makes sense. Our training and advisory work is designed anidence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have to be complicated and scary - it’s simply about fair, ethical and high-quality recruitment.Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much moredidence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with...
3 Mar 48min
EP264: George Bristow, Co-Founder at Bristow & Hardy - Why Recruitment Marketing Is Essential to Business
Joined in this episode by George Bristow, Director & Co-Founder of Bristow & Hardy, a Manchester based recruitment marketing agency established in 2018. Understanding what works and doesn't work for recruitment companies - through their 5+ years of evolution. Working with numerous recruitment businesses across the UK & Internationally, helping them enhance their marketing strategies. Lysha and George delve into the importance of cementing your company and personal brand but also talked discussion points such as...What is EVP? - They touched on maintaining a strong EVP, especially in a competitive market.Pros & Cons of GlassDoor ReviewsBudget-friendly marketing strategies to benefit your businessThe importance of consistency and authenticity in marketing. Is ChatGPT any good for content creation?Advice for employees to engage with company social media posts to expand reach. This episode concluded with George emphasizing that while AI can be a useful tool for analysis and refining content, it should not replace the human element in communication. Personalising content or adding personal comments can make a significant difference - Whether using organic marketing strategies, improving their EVP, or embracing AI tools, recruitment firms have practical options to elevate their presence and attract top talent.Connect with George here - https://www.linkedin.com/in/george-bristow-205625a4/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi, Keybridge IT and Diversity and Inclusion .Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast...Our Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Diversity in Recruitment helps recruitment businesses understand diversity, equity, and inclusion in a way that makes sense. Our training and advisory work is designed anidence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have to be complicated and scary - it’s simply about fair, ethical and high-quality recruitment.Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much moredidence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have to be complicated and scary - it’s simply about fair, ethical and high-quality recruitment.
24 Feb 37min
EP263: Natasha Klymczuk, Director at Kennedy Fox Associates - Retained Isn't Just For Senior Hiring!
Natasha, Global Executive Search Director of Kennedy Fox, shedded light on her experiences and insights into the recruitment industry. Natasha the "near" nurse - ex "near" graduate, highlights the importance of industry experience & the right personality type in recruitment - including Natasha moving from inside the industry she operated for to recruiting for them. She shares the global reach of her company in the manufacturing sector, specialising in industrial engineering and scientific fields which she is very familiar with...Lysha and Natasha dive into the challenges of working in recruitment: career plateaus, market fluctuations, the emotional resilience needed to thrive. Expressing the challenges of facing a "brick wall" in her career & how the support of a mentor helped her push through - discussing how high the importance of an emotional management and persistence in a demanding industry is.In this episode , there are so many discussions from Lysha and Natasha. In depth, they touch so many important factors: Benefits of Retained in Recruitment.Importance of cultural fit, clear communication,& effective team bonding when working remotely. Career Resilience in Recruitment Challenges.Advantages of hiring individuals with industry backgrounds. Differences between contract and permanent recruitment. Benefits of building strong client relationships, managing their expectations for better outcomes.The need for PATIENCE in training new hires, especially those without recruitment experience.Dynamics of remote work.Natasha's first entrance onto the Recruiter's Recruitment Podcast, and she was amazing! Hopefully we will see her return soon...Connect with Natasha Here - https://www.linkedin.com/in/natashaklymczuk/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi, Keybridge IT and Diversity and Inclusion .Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast...Our Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Diversity in Recruitment helps recruitment businesses understand diversity, equity, and inclusion in a way that makes sense. Our training and advisory work is designed anidence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have to be complicated and scary - it’s simply about fair, ethical and high-quality recruitment.Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much moredidence to attract diverse talent, recruit inclusively, improve your...
17 Feb 41min
